Victor-I am sorry to read that you were disappointed in our prices. Your feedback will be shared with our team to review and please feel free to reach out with anything else you would like to discuss. Thank you, Howard Boughter - Service Manager - 724-864-5100
1569597652
1
Came in to get a brake caliper replaced and 2 new rotors. Brought my own break pads and asked for it to be done either in a few days or whenever would work best. The Maintenance department told me it would be in the ballpark of $1000 to do the job.... seriously??? $1000? Me and my father in law did it ourselves in 3 hours...
Hi Michael! Thank you for your review of Kenny Ross Mazda. It's wonderful to read about your experiences with our service department. We work hard to give the best customer service every day and I'm happy to know it is reflected in our business with you. Thank you for your loyalty and your support!
1560435793
5
Absolutely satisfied with your Mazda Service Dept. Scheduling was fast, and manager was warm, friendly, prompt and professional. Work was well done. I could not be more satisfied!
Allen, we appreciate your review of Kenny Ross Mazda! Customer service is our number one priority and it's wonderful to read your comments about John and Jess on our team. Hope to see you soon and thank you for your business!
1563819244
5
Fast and friendly service. John in parts and Jess in service were great. Ill be back for service in the future.
We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case. Please know that this has been forwarded to management. We thank you for your feedback.
1616429872
3
The salesperson was very nice, but the manager wouldn't let me take a used car to be inspected by my mechanic. For that reason, I went elsewhere.
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