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Unionparkbmw
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Unionparkbmw reviews
Information about Unionparkbmw
4,19
936 reviews
The opinions come from external websites
Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnaVktZkR3EAE!2m1!1s0x0:0x368cadee6bf46bf9!3m1!1s2@1:CIHM0ogKEICAgIDgiY-fDw%7CCgsIn8vOwAUQwMOTBw%7C?hl=en-US
Francois Nasibu
google
https://www.google.com/maps/place/?q=place_id:ChIJMS5sxw79xokR-Wv0a-6tjDY
Mr. Nasibu, I am terribly sorry to hear about the disappointing experience you had recently with our BMW team. We strive to provide the best customer service possible and are disappointed to hear you did not receive that. I will be sure to notify our Sales and Service Managers so they can take steps to better our customer service. We hope that you will consider our dealership in the future for any automotive needs. If you would like to discuss this further, please reach out to our Sales Manager, Mike Gardner, at [email protected] or 302-573-5281.Please do not hesitate to contact us with any questions. Thank you for choosing Union Park! Karen Halesky Marketing Coordinator Union Park Automotive Group
1477686524
1
the staff looks like they do not like their jobs and do not want to help . the service department reception is poor in providing a decent customer service . unpleasant and disgusting experience ....never again .
1620398903
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLcW9ielBBEAE!2m1!1s0x0:0x368cadee6bf46bf9!3m1!1s2@1:CIHM0ogKEICAgIDKqobzPA%7CCgsIt6bVhAYQgPvMVg%7C?hl=en-US
Kyle Eagerton
google
https://www.google.com/maps/place/?q=place_id:ChIJMS5sxw79xokR-Wv0a-6tjDY
Kyle, thank you for sharing feedback about your visit to Union Park BMW. We are sorry about your experience. We take ratings and comments very seriously. We are in the process of adding a large number of BMWs into our loaner program so that this type of issue does not happen again.
1623437898
3
The actual service to the car was fine. Customer service is a bit lacking. They dont have BMW loaner cars, so I had to wait half an hour to rent a Kia from Hertz. If you have the time to make the drive down to I.G. Burton in Milford they are so much better.
1487872809
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRazlmaDhnRRAB!2m1!1s0x0:0x368cadee6bf46bf9!3m1!1s2@1:CIHM0ogKEICAgICQk9fh8gE%7CCgwIqca8xQUQgMaPiQI%7C?hl=en-US
Michele Rawls
google
https://www.google.com/maps/place/?q=place_id:ChIJMS5sxw79xokR-Wv0a-6tjDY
Michele, we appreciate your review! We're happy to hear that Sean and Leslie have been able to answer your questions about the BMW X3. Our team is proud of our friendly, helpful service. We hope to see you again, enjoy the last weeks of winter! Please let us know if you have any questions. Thank you for choosing Union Park! -Karen Halesky, Marketing Coordinator, Union Park Automotive Group
1487890166
5
I have been great service so far at BMW dealership. Sean and Leslie have been great. Leslie is superb at going over the technology of the BMW X3. She thoroughly explained how the technology is user friendly. I am closer to making a decision since meeting with Leslie. Great followup Sean!!!
1572560070
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwcXRMR0FREAE!2m1!1s0x0:0x368cadee6bf46bf9!3m1!1s2@1:CIHM0ogKEICAgID0qtLGAQ%7CCgwIxrnt7QUQoLHYqwM%7C?hl=en-US
Aurelia Lyles
google
https://www.google.com/maps/place/?q=place_id:ChIJMS5sxw79xokR-Wv0a-6tjDY
Aurelia, thank you for your review. We are happy to hear you had outstanding service at Union Park BMW!
1572966535
4
I had an unexpected tire issue. I contacted my service agent Mr. Dungee, who gladly assisted me in a timely manner. His professionalism and customer service was outstanding.
1625590909
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxaHZENjlnRRAB!2m1!1s0x0:0x368cadee6bf46bf9!3m1!1s2@1:CIHM0ogKEICAgIDqhvD69gE%7CCgsI_ZiShwYQ4OSZZg%7C?hl=en-US
Jordy
google
https://www.google.com/maps/place/?q=place_id:ChIJMS5sxw79xokR-Wv0a-6tjDY
2
Went to get ac fixed a week ago and they said they couldnt fix it which is fine by me but then the next day I went to go pick it up and the car wouldnt start whatsoever so the guy said the battery died I guess so I'm like ok, I return my key to the guy and then I leave. A week later and nothing has been donenot too sure why I dont have my car back by now but if all you needed to do was to jump the car then why would it take a whole week for something that I could do in 10 mins?
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