Mr. Giese, we are very sorry we did not meet your expectations. When a customer want to trade in a motorcycle we contact motorcycle dealerships to provide us with valuations. We give the customer the opportunity to trade the motorcycle at the amount that these dealerships offer. We do this because we are not in the retail motorcycle business. We value you as a customer and apologize for the length of time it took to value your Harley Davidson.
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Hands down the worst experience Ive ever had at a dealership. The salesman was initially fantastic, but then as we went into the purchasing process, I provided my VIN for my trade in. After a 15 minute process of let me check the value, he returns with a value $11k less than KBB trade in. I explained that they pulled the wrong model and the salesman began to argue. I asked him to pull the same vehicles by year/make/model so I could show the variance and was met with more arguments. Ultimately, I wasted half a day with a dealership that had no desire to keep a customer that spent $83k on a new vehicle last year. With a dozen Chevrolet Dealers in the area, Ill never do business with Chevrolet of Canton again.
These people lost my drivers license when I went in to buy a car....then they claimed they mailed it to me (on three different days!)...and I have yet to receive my license. Something is not right with this establishment. I don't trust them.
I just purchased a vehicle from Kevin Reece, great sales team the process was seamlessly smooth all the vehicle features were explained throughly and no haggling on the price was necessary. They gave me a great price on my trade, I didn't feel pressured, strong armed or smooth talked into purchasing. Financing was simple as well. I was introduced to service after purchasing and met all the advisors, I met Mr. Say Patel, who is the General manager, he thanked me for my purchase and made me feel welcome and appreciated, I also swung by the parts department and bought some accessories for my vehicle. If you have a bad experience here, it's your own fault, everyone I met was first class! A++++
When to purchase a car there Easy pay autos in Woodstock, for a 2004 Jeep,Chris ask me for a 1500 down That is insane! For that kind of $$ I could go to dealerships and get a better car: what is the point of easy paid autos.?
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