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Sunbasket
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Sunbasket reviews
Information about Sunbasket
2,85
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNblpfOC1BRRAB!2m1!1s0x0:0xd0c3a22fc4a738f8!3m1!1s2@1:CIHM0ogKEICAgIDMnZ_8-AE%7CCgwIt7fZ8AUQ-NbR0QE%7C?hl=en-US
Matthew Stout
google
https://www.google.com/maps/place/?q=place_id:ChIJfeAbeinNj4AR-DinxC-iw9A
1
Pretty terrible delivery service. First delivery was so late that it was unusable for dinner that day, ruining an entire meal (9:30PM arrival time). As a result of the super late delivery time, it also spent way more time on a truck than I felt comfortable with. They also managed to not send the "four free gifts" listed in the promotion that I used. When I decided to cancel after the terrible first delivery, they managed to also make that a pain, and tried to charge me for a second week. I would take a hard pass and recommend pretty much any other meal delivery service.
1504324694
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBdExTMG9BRRAB!2m1!1s0x0:0xd0c3a22fc4a738f8!3m1!1s2@1:CIHM0ogKEICAgIDAtLS0oAE%7CCgsI1tiozQUQwLGfBQ%7C?hl=en-US
Mari Wright
google
https://www.google.com/maps/place/?q=place_id:ChIJfeAbeinNj4AR-DinxC-iw9A
Hi Mari! Thank you for reaching out to us and bringing this to our attention. We are very sorry to hear you have had a bad experience with our service. We take our quality and freshness very seriously and will be sure to pass your feedback along to our Team. We would love to assist you and resolve these issues for you. Please send us an email to [email protected] with the subject line Google Business. We look forward to hearing from you! -The Sun Basket Team, TS
1504375630
3
Poor quality meat, vegetables often come nearly spoiled. Several times the meat packaging has arrived leaking. Not as good as Blue Apron.
1507054957
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnX016cnFnRRAB!2m1!1s0x0:0xd0c3a22fc4a738f8!3m1!1s2@1:CIHM0ogKEICAgIDg_MzrqgE%7CCgwI7arPzgUQwObfyAE%7C?hl=en-US
K. Adams
google
https://www.google.com/maps/place/?q=place_id:ChIJfeAbeinNj4AR-DinxC-iw9A
Hello Kathy, Thank you so much for taking the time to share your experience! We are so happy to hear you are loving the service and that we fit with your lifestyle! We will be sure to pass your positive feedback along to our recipe team. Thank you for being a wonderful customer! - The Sun Basket Team, AK
1507060741
5
We had previously used another weekly meal product and were not thrilled with the quality of the meats, chicken or pork. We also prefer organic. We didn't really like the end results of the recipes, they were so so. I looked around for reviews on other companies and settled on Sun Basket. We love it! I have lost 14 pounds with a combination of exercise and their healthy meals. HOWEVER, the best thing about Sun Basket is the really delicious meals we are eating. New recipes and ingredients we have never thought of have become delicious dinners. We also really like that you can log in and choose from about 12 different meals a week making sure you'll like each one. We have had some awesome dinners so I have saved all of the recipe books. We are very satisfied and plan to continue with the service. Their packaging is also more earth friendly and can be recycled.
1521214191
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcDZtWTN3RRAB!2m1!1s0x0:0xd0c3a22fc4a738f8!3m1!1s2@1:CIHM0ogKEICAgIDQp6mY3wE%7CCgwI78Wv1QUQgMyR2wI%7C?hl=en-US
Enid Blount Press
google
https://www.google.com/maps/place/?q=place_id:ChIJfeAbeinNj4AR-DinxC-iw9A
4
We reallllly liked having more food variety in our lives-the recipes were delicious, for the most part. Quite a few of the recipes were far more complex than I would want to make on a weeknight after working, with kids waiting. However, I loved the adventurousness of the recipes. I do think that if a customer orders food for a family of 4 that you should try to fit it in one box and reduce pakaging. Sending 2 packages with a single egg in it makes me nuts, and two recipe books, not necessary. I would assume people who cook have eggs around the house...I certainly do. Ingredients in larger packages for double orders would make it farrr less package intensive. We have to cancel because of the environmental impact of ordering food like this.
1503003733
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBaE5DUWR3EAE!2m1!1s0x0:0xd0c3a22fc4a738f8!3m1!1s2@1:CIHM0ogKEICAgICAhNCQdw%7CCgwI1YjYzAUQwNDX1QM%7C?hl=en-US
Adam
google
https://www.google.com/maps/place/?q=place_id:ChIJfeAbeinNj4AR-DinxC-iw9A
Hello Adam, thank you for sharing your feedback and we're so sorry to hear about your customer service experience. Our customer's experience is important to us. We'll be sharing your feedback with our team. We'd love to further assist you. If you could please send us an email at [email protected] using subject line GOOGLE MY BUSINESS with your Sun Basket email address? We look forward to hearing back from you!
1503065742
1
Unhelpful customer service
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