Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
Epos Now
Profile not verified
Epos Now reviews
Information about Epos Now
4,30
100 reviews
The opinions come from external websites
Last update: 10.06.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1625694952
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxMXVuOU1BEAE!2m1!1s0x0:0x5ef4465168fddab3!3m1!1s2@1:CIHM0ogKEICAgIDq1un9MA%7CCgsI6MWYhwYQ8LX3HQ%7C?hl=en-US
Estrella
google
https://www.google.com/maps/place/?q=place_id:ChIJoadOdP5654gRs9r9aFFG9F4
Hi Estrella, Thank you for the review, and I am sorry to hear of the issues you have been faced with, to date. I am unable to locate your account with the information provided on Google. If you could please provide more information and email [email protected] we can help assist you further. Once again thank you for the review. Kind Regards, Debbie-Louise
1625732199
1
Beware. Their customer service is very poor and they do not communicate well with each other. They were very attentive and followed up when their sales team was signing us up, but it was all downhill from there. They promised to put our account on hold for 3 -4months as we were not ready to reopen due to COVID but stated we could buy the Point of Sales system early at the time. This was a mistake as they never put our account on hold and charged us every month plus added fees for not integrating all the systems in time. Every month I would call and email several times and be on hold sometimes for 2 hours or more and have to re-explain the story every time. Their supervisors and staff do not email you back. So I have to pick days off and spend several hours on a monthly basis trying to fix our account. I have been hung up on after waiting on hold for hours. Their point of sales system is fairly easy to use, but in the long run their poor customer service and going back on their word and promises is not worth it. If you end up using them, get everything in writing and keep a strong paper trail, your going to need it.
1640191956
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtb3NTRTBBRRAB!2m1!1s0x0:0x5ef4465168fddab3!3m1!1s2@1:CIHM0ogKEICAgICmosSE0AE%7CCgsI1K-NjgYQ8I2tSA%7C?hl=en-US
Isis Ainelys Gonzalez Brito
google
https://www.google.com/maps/place/?q=place_id:ChIJoadOdP5654gRs9r9aFFG9F4
Hi Juanita, Thank you for taking the time to leave a review, I am aware of your account and the issue you are facing. I can only apologise for the delays in your case, I understand you are in direct communication with the head of our US service team regarding this issue. Please continue to communicate with him while we investigate your case and find an end to this long outstanding issue. Thanks again, Patrick.
1640193995
1
They take people's money don't waste your time !!
1626374491
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxczlPZWlnRRAB!2m1!1s0x0:0x5ef4465168fddab3!3m1!1s2@1:CIHM0ogKEICAgIDqs9OeigE%7CCgwI24LChwYQyOjypwI%7C?hl=en-US
Rob Spencer Schlimpf
google
https://www.google.com/maps/place/?q=place_id:ChIJoadOdP5654gRs9r9aFFG9F4
Hi Lea! Victor is one of the best, he is great at what he does and our customers love being supported by him. I am delighted you are pleased with the Support had from him. Thank you for the review, I shall pass this onto Victor and the team. All the best Debbie-Louise
1626685780
5
Thank you victor for helping me resolve my issue with my till you were very helpful - Lea
1621456258
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLdDZQVXhRRRAB!2m1!1s0x0:0x5ef4465168fddab3!3m1!1s2@1:CIHM0ogKEICAgIDKt6PUxQE%7CCgwIguuVhQYQ6JrvwgI%7C?hl=en-US
Brenda Cooke
google
https://www.google.com/maps/place/?q=place_id:ChIJoadOdP5654gRs9r9aFFG9F4
Hi Brenda! Thank you for the review. Amanda is one of the best and we are happy she is part of the team. I am delighted to hear, you are pleased with the service had. Thanks again for the share and I shall pass this on. All the best, Debbie-Louise
1621496799
5
Thank you Amanda Ceballos for your superb customer service!
1615440449
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5c2I3TWxRRRAB!2m1!1s0x0:0x5ef4465168fddab3!3m1!1s2@1:CIHM0ogKEICAgIDysb7MlQE%7CCgwIwdSmggYQ8KD9xAE%7C?hl=en-US
Derick Le
google
https://www.google.com/maps/place/?q=place_id:ChIJoadOdP5654gRs9r9aFFG9F4
Hi Derick, Thanks for getting in touch. I'm sorry to see you've been having difficulty with your subscription payments prior to opening. Especially at this time, nobody needs the added stress of chasing administrative issues like this. I'll reach out shortly to speak with you further about these issues, but in the meantime, I'll be taking all necessary action to straighten things out on your account and ensure any amendments are made. Should you need to get in touch with us directly, you can reach my team at [email protected]. I look forward to speaking with you further and getting everything back on track! Kind regards, Danielle
1615457587
1
!!! Beware!!! This is the worst POS system service!!! One of the biggest mistakes that we made as a business is signing up with Epos Now. The communication is horrible. You have to wait for a long time to get any respond. We doing a build out and the reps that signed us up knew that. They still charge us for the next month after we sign up for service. We called in to get refund and they said it will takes 28 days. Guess what we are 3 months now and still now refund. They said they will suspend our account until we open and guess what. You got it...they didn't do it and keep charging us months after months. We still got another 3 months to finished the build out and they just charged us again for the service. Learn from our mistake, even if this is the last POS choice just walk away and you will be better off.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.