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Centennial Gun Club
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Centennial Gun Club reviews
Information about Centennial Gun Club
3,50
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLeXBUVE9REAE!2m1!1s0x0:0xc184657f39a34cc2!3m1!1s2@1:CIHM0ogKEICAgIDKypTTOQ%7CCgwIlc6phwYQgI_HtAI%7C?hl=en-US
Tshinae Robinson
google
https://www.google.com/maps/place/?q=place_id:ChIJaZLNMX2AbIcRwkyjOX9lhME
Hello Tshinae, we apologize for the experience that you had with us earlier this year. There is no excuse for the lack of service that you experienced. We would like to discuss how we may be able to earn your business in the future. If you are interested in talking more, please email us at; [email protected]
1624678939
2
Although there is not much that you can do now I have already experienced my -1st impression with you guys I walked in to get service the young lady sat on the phone as if she did not see me standing there I stood there for about 10 minutes before the young man behind me asked me if I needed help I told him I wanted to do training he said the young lady would help me she sat on the phone for another 10 minutes as I looked around the store she got up and walked out the store I waited for her to come back in she never did so I decided to leave as Im walking out the door she walks in and says have a good day point being I never got any help
1604857517
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpaGJLVXhBRRAB!2m1!1s0x0:0xc184657f39a34cc2!3m1!1s2@1:CIHM0ogKEICAgICihbKUxAE%7CCgwIrd2g_QUQ6PL3_gE%7C?hl=en-US
Billy Straw
google
https://www.google.com/maps/place/?q=place_id:ChIJaZLNMX2AbIcRwkyjOX9lhME
Hello Billy, thank you for your review. I know quite some time has passed since you posted your review. We have started work with a new web host and have a new user experience when going to our website. The goal with this move was to offer a better experience for all users. One of the perks of being a member is the option to sign up 2 weeks in advance for lane reservations, with this perk, you can get a lane any day of the week without having to wait in line. We have also improved the experience for non-members when using our site where you still have the option of reserving lanes 24 hours in advance. We would love the opportunity to earn your business. If you would like to talk more or need help making a reservation please email us at: [email protected]
1641238689
1
Excellent at wasting time. Says to register online, I go to register online only to find they don't use it for booking. Maybe don't contradict yourself? First person in line at opening today to only be told the day is booked out. Over the last two years, calling in and trying to talk to someone for a lane has been worthless. So showing up super early has been the best bet in the past. I've never had a good enough experience here as a non-member to even contemplate paying a yearly due for the same potential awful communication and service.
1642811879
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtM0wycm5BRRAB!2m1!1s0x0:0xc184657f39a34cc2!3m1!1s2@1:CIHM0ogKEICAgIDm3L2rnAE%7CCgsI56OtjwYQqIjjVQ%7C?hl=en-US
John Karau
google
https://www.google.com/maps/place/?q=place_id:ChIJaZLNMX2AbIcRwkyjOX9lhME
Hi John, thank you so much for choosing us to help your mom find her first firearm. We look forward to seeing you again in the future
1642818768
5
Best gun club in Denver, received great service from both David and Matt in helping my mom pick out her first firearm.
1584761220
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjN2Y3NmZnEAE!2m1!1s0x0:0xc184657f39a34cc2!3m1!1s2@1:CIHM0ogKEICAgICc7f76fg%7CCgsIhJPW8wUQuO2bJQ%7C?hl=en-US
Kathleen Dodaro
google
https://www.google.com/maps/place/?q=place_id:ChIJaZLNMX2AbIcRwkyjOX9lhME
Hi Kathleen, thank you for your review. We are happy to hear that you enjoyed shopping, shooting, and training with us. We look forward to seeing you again
1643486515
5
The staff is service oriented. The place has good range services and is well-stocked. They also offer expert training classes.
1614123908
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR5LU56blVREAE!2m1!1s0x0:0xc184657f39a34cc2!3m1!1s2@1:CIHM0ogKEICAgIDy-NznUQ%7CCgwIhKfWgQYQuNKtnwE%7C?hl=en-US
John-Paul Lee
google
https://www.google.com/maps/place/?q=place_id:ChIJaZLNMX2AbIcRwkyjOX9lhME
Hello Mr. Lee, Thank you for your feedback. Im so sorry to hear there was frustration and confusion about your membership renewal date. At Centennial Gun Club, we will always hold our members in high regard, and we apologize that your experience fell short this time. Please accept our explanation - not an excuse - for what happened. As a courtesy, we had placed your membership on hold because of your COVID concerns. Since you were not the primary account holder on the signed membership contract, the details in writing may not have been shared with you by the primary holder? Therefore, you may not have been aware that the primary holder received notices, including the refund for dues, and that the policy stated cancellation required a 30-day notice. We are sorry you may not have received the information and that it was not presented and explained as clearly as it should have been on our end. Ive shared your feedback with our GM to understand how we can improve communication with non-primary account members. CGC will be reviewing our policy and assure you we'll be improving our process. If youd like to talk more about your concerns, wed love the opportunity to work this through with you. Thanks again for the feedback; it's how we improve! Your Centennial Gun Club Team 303.789.2582
1614613435
1
I froze my account last year because of covid. Lauran, emailed me saying my renewal date would be March 2021. Then they ran my credit card without my permission in December 2020. When I called them and asked them to refund my card, Lauran told me the renewal date was actually in December. When I told her that the email she sent me said otherwise, she called me snide. Watch out for unethical business practices and get everything in writing when you deal with these crooks.
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