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Friscochryslerjeepdodgeram
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Friscochryslerjeepdodgeram reviews
Information about Friscochryslerjeepdodgeram
4,26
301 reviews
The opinions come from external websites
Last update: 10.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlbXQ2cmVnEAE!2m1!1s0x0:0x42aca90090c9d423!3m1!1s2@1:CIHM0ogKEICAgIDemt6reg%7CCgwIxJ_KmgYQ6M6rxQI%7C?hl=en-US
Yvette Johnson
google
https://www.google.com/maps/place/?q=place_id:ChIJb-IPm-Y8TIYRI9TJkACprEI
1
I keep trying to give this dealership a chance since its so convenient to my house, but every time its a fail. The service people are always nice and it seems like they want to help in the beginning, but once they have your car that communication is gone.. and they will keep your car all day for the simplest of services. So if you need your car back in a timely manner (or at least within the time frame they Initially tell you) this will not be the place for you. Example: I dropped my car off at 9 am with an appt for an oil change. Service person said it would be 4 hours. Started calling around 1 to get status.. got passed around to probably everybody in the dealership and left messages for service person but still no answer. Around 3 I finally get the service person. He states the car is ready and he left me a message. I state I do not have message from him (and I can chalk it up to a disconnect call, mistake, phone issue, etc) but I have called up there several times and left messages because I wanted to find out status and I need a ride to get my car and have gotten nowhere. He says he will have the driver come get me. At 4:30 still no driver. I called him back and he said he would find out status. Driver shows up a little after 5. get car around 5:45. So overall, an oil change took about 9 hours. I could have gone to NTB, paid about the same and been in and out in an hour.
1666475277
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlci1XYU1BEAE!2m1!1s0x0:0x42aca90090c9d423!3m1!1s2@1:CIHM0ogKEICAgIDer-WaMA%7CCgwIjcrRmgYQwJ37qAI%7C?hl=en-US
AWIE DE SWARDT
google
https://www.google.com/maps/place/?q=place_id:ChIJb-IPm-Y8TIYRI9TJkACprEI
Hello, Thank you for taking the time to leave a review. We would like to learn more about your experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. Please contact our Customer Service Team at (214) 256-4324 so that we may discuss this further. Best, Customer Service Team (214) 256-4324
1666703529
1
Absolute nightmare from start to finish. NEVER AGAIN Also tried to overcharge me. Still waiting for ROBERT the service manager to call me guess his too busy.
1613702703
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5djh5RDFBRRAB!2m1!1s0x0:0x42aca90090c9d423!3m1!1s2@1:CIHM0ogKEICAgICyv8yD1AE%7CCgwIhbT2mQYQuJPmkwE%7C?hl=en-US
A.L.F.
google
https://www.google.com/maps/place/?q=place_id:ChIJb-IPm-Y8TIYRI9TJkACprEI
5
This was first time for service with my Jeep. I was kept informed every step of the way. Everyone was friendly and helpful and my car was even finished the same day and Im back on the road! When I need service, Ill definitely come back!
1665667896
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURleWRuRjl3RRAB!2m1!1s0x0:0x42aca90090c9d423!3m1!1s2@1:CIHM0ogKEICAgIDeydnF9wE%7CCgwIuKagmgYQgNiz-wE%7C?hl=en-US
Kristina Clark
google
https://www.google.com/maps/place/?q=place_id:ChIJb-IPm-Y8TIYRI9TJkACprEI
Your review is greatly appreciated, Kristina. We look forward to seeing you back at Frisco Chrysler Dodge Jeep Ram again.
1665724384
5
Very quick and great customer service!
1667014234
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtck9QdkFREAE!2m1!1s0x0:0x42aca90090c9d423!3m1!1s2@1:CIHM0ogKEICAgIC-rOPvAQ%7CCgsI2rzymgYQgOP3dA%7C?hl=en-US
Aaron Goggans
google
https://www.google.com/maps/place/?q=place_id:ChIJb-IPm-Y8TIYRI9TJkACprEI
Aaron, Thank you for sharing your recent service experiences with us here at Frisco Chrysler Dodge Jeep Ram. I would like to speak with you about your parts being ordered and your vehicle being repaired. Please email me at your earliest convenience with your best contact information. Best, Brad Heitz Parts & Service Director [email protected]
1667318657
1
If I could give zero stars I would. Bought this jeep with promises of new tires, new interior trim pieces, and a complete professional detail. Came back a week later to them only replacing the front tires while leaving lug nuts loose or missing as well as only one trim piece being replaced and a terrible detail job. Sales team promised me the trim pieces would be ordered as well as a second key. Going on almost a year now and nothing has been ordered or replaced. When calling and asking to speak with the manager I just get bounced around to multiple people who are zero help or told to call back when the manager isnt busy. They are great on selling a vehicle but after that consider anything else your problem because even with written promises they wont keep their word
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