I had THE most bizzare experience at Dr. Newman's office when I went. I had gone to optometrists for 16 years up to that point, so it was nothing new. You go in, have your eye exam done, they write the prescription, give you your contacts and you are on your way. But not Dr. Newman's office.. So everyone was friendly in the office and I was seen by Dr. Newman who did my eye exam and everything seemed to be good. So then after I was done they had me wait awhile. But then here comes the bizzare part. After Dr. Newman saw me, I didn't get my prescription. The receptionist came to me and told me Dr. Newman DIDN'T do the test and that they would have to call the place I had my eyes done the year before in order to get my prescription. And so I had to look up the number to the optometrist who checked my eyes the previous year and once they had that info, then they wrote my prescription. I asked why they couldn't do they eye test and she said something about a "curvature test" and how it would be extra. Keep in mind that I had eye insurance through my employer and had my eyes checked at other places with the same insurance and nobody else had to call my previous optometrists or have to charge me extra for a "curvature test". I have been to Target optical every year since then and it has ALWAYS gone smoothly just as it had all the previous years I had gone to Newman Eye Center.
Worst service ever,these people are rude and have no consideration for ones time. As I write this we have waited for over and our front desk staff is rude and totally oblivious to the patients. Will never take a family member not.even my pets. My time is.worth money but they could care less. SHAME on you. HORRIBLE PEOPLE
Dr. Newman and his staff gave me one of the most thorough exams I have had in quite a while. He made sure the prescription was accurate and made the exam easy. The staff was extremely friendly, and even though the office was busy, I got in at my scheduled time, and had time with the Doctor to have my questions answered.
Very customer sensitive care. Appointment friendly to your needs. Dr. Newman is bedside friendly and gentle. He listens to your needs and makes it happen. Unlike, the doctors that reschedule you for a follow up. He explains your condition thoroughly as well as answers questions. Hands down consultation . No medical assistant answering medical questions . Or a nurse rescheduling you to move on the next patient. As a retired nurse, that's huge in my choice of doctors !
Everyone there was rude. The Dr. Newman was unprofessional and dismissive. The nurse was able to give me a clearer answer about what was going on than he was. He was acting like I was wasting his time for being there. At one point when I was paying, he walked away mid-conversation and came back *litterally chewing something he had eaten as he was talking to me*. The lady who cashed me out was super rude and unhelpful too. The only person there who I interacted with there with professional behavior was the receptionist, who was very sweet had very good customer service. Everyone else I met was awful. Do not recommend.
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