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Information about Darcarsvolvocarsfairfax
3,74
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNLbTZLeWhnRRAB!2m1!1s0x0:0x7575a62448d70826!3m1!1s2@1:CIHM0ogKEICAgICKm6KyhgE%7CCgwI1dz3gwYQwPCwnAI%7C?hl=en-US
Cole Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yAszeBOtokRJgjXSCSmdXU
Cole, We are truly sorry to hear about your recent experience with us and the lack of communication. We appreciate you bringing this to our attention and will bring this information back to our team to ensure these practices do not continue. Thank you, Fairfax Volvo Cars
1620140277
1
My Volvo was dropped off over the weekend due to a check engine light and engine sound. I received a text on Monday morning that I could talk with them via text or phone. Multiple phone calls were never answered. Multiple texts were never answered. Finally got ahold of someone and was told I would be called back by 2. No call. Texts and calls were not answered. I finally just let the phone ring for 5 minutes while I sat at work and a cashier answered. It was 4:45 pm. Everyone had left for the day in the service department. I am extremely disappointed in this service.
1633882059
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2MF9mR0RREAE!2m1!1s0x0:0x7575a62448d70826!3m1!1s2@1:CIHM0ogKEICAgID60_fGDQ%7CCgwIy5-MiwYQ4IrxoAM%7C?hl=en-US
Preston Stevens
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yAszeBOtokRJgjXSCSmdXU
Preston, We are truly sorry to hear about your recent experience with us and appreciate you bringing this to our attention. We will bring this information back to our tea mto ensure these practices do not continue. Thank you, Fairfax Volvo Cars
1634741748
1
This Volvo advertises cars on their website that are actually not for sale. When I asked the salesman about this they said too bad its what Volvo does. I find it deceptive and highly questionable business practice to post vehicles at low prices on the website that are actually not being sold. I would not buy a car from these people.
1599518036
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDOTcyenhRRRAB!2m1!1s0x0:0x7575a62448d70826!3m1!1s2@1:CIHM0ogKEICAgICC972zxQE%7CCgwI1Ora-gUQkMypsgI%7C?hl=en-US
stephen rolando
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yAszeBOtokRJgjXSCSmdXU
Stephen, Congrats on your XC40! Thank you for taking the time to share your experience with us. We truly appreciate your kind words and 5-star review! Best, Fairfax Volvo
1599580853
5
Unexpectedly bought a xc40 today with the help of Toni. I hate car shopping but Toni was amazing and made the experience exciting and fun. By far the best sales woman (or man) in Northern Virginia. I Would not have bought a car today if it wasnt for her. Toni for President!! Thank you.
1608143700
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNTbGJ5akVREAE!2m1!1s0x0:0x7575a62448d70826!3m1!1s2@1:CIHM0ogKEICAgICSlbyjEQ%7CCgwI1Kbp_gUQ-MCqlQM%7C?hl=en-US
Owen McIntosh
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yAszeBOtokRJgjXSCSmdXU
Owen, Thank you for the kind words and 5-star review! We truly appreciate you taking the time to share your experience with us and we hope to see you again! Enjoy your vehicle! Best, Fairfax Volvo
1610562925
5
Genuine and pleasant: two words that certainly don't come to mind when normally buying a car; however, at Fairfax Volvo you will meet a warm, welcoming staff dedicated to ensuring a wholesome and relaxing car buying experience. Purchasing a car at the height of the pandemic was certainly a nerve-racking endeavor; from the moment I arrived Nahom went above and beyond to tailor and care for our needs. Nahom Tumalisan, Toni Jackson, Miriam Hasan, and Jayson Bonetti all provided a calm, authentic personal encounter that only enhanced my overall opinion of Volvo and its dealerships. If you are in the market for a new car, Fairfax Volvo should be your first and only stop to purchase a safe and reliable vehicle.
1617049227
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLMUxYQk5nEAE!2m1!1s0x0:0x7575a62448d70826!3m1!1s2@1:CIHM0ogKEICAgICK1LXBNg%7CCgwIi-2IgwYQ2PWM7wE%7C?hl=en-US
Jonathan Goodman
google
https://www.google.com/maps/place/?q=place_id:ChIJ0yAszeBOtokRJgjXSCSmdXU
Jonathan, We appreciate you bringing this to our attention and apologize for your recent experience with us. We will bring this information back to our team and use to improve upon moving forward. Thank you, Fairfax Volvo Cars
1617986319
1
I must say this was unfortunately my worst car buying experience with a dealership. My wife and I purchased an XC90 and our first Volvo and was very disappointed in the total experience. We took a half day at work to complete the purchase (a 10am appt) only to show up and wait and hour to find out the entire finance team was gone until the afternoon. Thankfully they delivered it the next day after everything was figured out but honestly the stress of the first 2 days going back and forth to the dealership was a horrible experience. I really thought this experience would be similar to the BMW and Audi dealerships I have dealt with in the past but honestly it just felt like a quick transaction and that I wasnt worth their time. Pretty bummed out all things considered, the car is awesome though so thats the silver lining.
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