Hi Sharon. Thank you for reaching out. I'm very sorry you aren't happy with the haircut you received. Have you talked about this with the salon manager yet? I'm sure she'll do everything she can to help. Thanks again.
Hello Denise, I am so sorry to hear about your experience. Something obviously went terribly wrong because the stylists we have in this salon are wonderful. We'll be reaching out to the manager to find out more about the situation. Thanks again for letting us know, and again, we're very sorry you weren't happy with your experience.
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Horrible experience today. I have shoulder length hair ( well, had),. Girl asked how much I wanted trimmed, said One Half Inch :. Without realizing it- she cut off ALL my hair, leaving a man's cut. Please don't let this happen to your family. My friends and family are horrified also- seeing it !
I've gone to Grondins gladwin for 16 years! Amanda and Rebekah are the only gals that cut, color and style my hair. I usually wait too long to the point I hate my hair and they always make me feel fantastic when they're done. My whole life I've never had a regular salon until I went there. Now I won't go anywhere else. Those two gals are rockstars!! The staff are always professional, the service is top-notch and the prices are very affordable.
Thank you for your review, Michelle. I'm very sorry the outcome of your visit wasn't what you hoped for. If you call and speak with the manager, I'm sure she'll be able to help. Thanks again.
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They ruined my hair... I'll never go back
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