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Thenewlookoforganic
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Thenewlookoforganic reviews
Information about Thenewlookoforganic
4,72
108 reviews
The opinions come from external websites
Last update: 14.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLaGNLRUl3EAE!2m1!1s0x0:0x33e52a1e4c8492be!3m1!1s2@1:CIHM0ogKEICAgIDKhcKEIw%7CCgsI2I32hAYQgK__CA%7C?hl=en-US
Krystal Zwolinski
google
https://www.google.com/maps/place/?q=place_id:ChIJnVhpfZ0yHogRvpKETB4q5TM
So sorry to hear it Krystal. Your stylist just tried to give you a call, but theres no option to leave a message on your phone. She is happy to get you back in here to help blend some of those layers. She says shes very sorry about the miscommunication on the face framing in the front. If we can get you back in, wed love the opportunity to make it right. Please dont hesitate to give us a call. Thank you for the review. We always take these opportunities to learn and grow as a business, and as service professionals. We appreciate your feedback.
1620939180
1
The salon I usually go to didnt have any available appointments so I found salon verve online and all the reviews looked amazing. After getting my hair cut, I am extremely disappointed. I asked for my hair to be cut so that it hit at my collarbone and instead it was cut so it falls at about chin length. On top of that, the layers that were added are extremely choppy. I will not be making another appointment here.
1625248836
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxd3ZTZllREAE!2m1!1s0x0:0x33e52a1e4c8492be!3m1!1s2@1:CIHM0ogKEICAgIDqwvSfYQ%7CCgwIxKj9hgYQ4IjHygM%7C?hl=en-US
Heidi Kistler
google
https://www.google.com/maps/place/?q=place_id:ChIJnVhpfZ0yHogRvpKETB4q5TM
Thats so disappointing. Im so sorry about that. What she booked online, was a root color touch-up, which books an hour and a half. Its for ladies who have 1/2 inch new growth to cover up. What she wanted was fashion colors. That is a 4-5 hour process, as it takes lightener first, to get the hair light enough for the fashion colors to show through. She wouldnt have been happy with the result if we tried to do fashion colors over her natural color. She would have spent $100, and it would have washed right back out of her hair, if it was visible at all. I wish we could go back three weeks ago, and discuss over the phone what she was looking for. The online booking system doesnt know what questions to ask, for people that are unsure what to book. I would love to get her scheduled for the service that she wants, if you want to call and give us another shot. Im so sorry that this happened to your daughter. I truly hope we get to see you again. Please dont hesitate to call and discuss options with me. Mackenzee
1625254286
2
My daughter made an appointment THREE weeks ago. She took the day off of work to go to it. Got a call LESS than TWO hours before the appointment saying they didnt have time for what she wanted done. Weve gone there quite a few times, but will not go again.
1658357542
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1aE9DSEV3EAE!2m1!1s0x0:0x33e52a1e4c8492be!3m1!1s2@1:CIHM0ogKEICAgICuhOCHEw%7CCgwIpo7ilgYQoPbLgQI%7C?hl=en-US
Marcia Wright
google
https://www.google.com/maps/place/?q=place_id:ChIJnVhpfZ0yHogRvpKETB4q5TM
So great to hear it Marcia! Thank you for the Google Review!
1658421734
5
I lucked in to an appointment with Heather! I booked online and she had a cancelation! Finally I found someone who really listened to what I wanted and asked the appropriate questions so that we both were clear. I love my hair and really enjoyed my time with Heather as well, so it was a WIN, WIN today!
1657555312
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPcmJua093EAE!2m1!1s0x0:0x33e52a1e4c8492be!3m1!1s2@1:CIHM0ogKEICAgIDOrbnkOw%7CCgsI8JKxlgYQ8LGZIQ%7C?hl=en-US
Sandy Remer
google
https://www.google.com/maps/place/?q=place_id:ChIJnVhpfZ0yHogRvpKETB4q5TM
Such a great review! Thank you so much Sandy!
1658421785
5
NIKKI was very helpful, friendly and considerate. She gave me a great hair cut and discussed hair care and color options. Salon was clean, staff friendly.
1322809845
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNReTk2alBBEAE!2m1!1s0x0:0x33e52a1e4c8492be!3m1!1s2@1:CIHM0ogKEICAgICQy96jPA%7CCgwI9fPh9gQQ-IHEwAI%7C?hl=en-US
Suzanne Reinhardt
google
https://www.google.com/maps/place/?q=place_id:ChIJnVhpfZ0yHogRvpKETB4q5TM
That makes us very sad that you were not thrilled with your experience. Communication break downs do happen from time to time, and we would love an opportunity to make it up to you. Even if it's just for a consultation. We find that bringing a photo with you, or several photos with you to an appointment helps communicate exactly what you're looking for. One photo of the hair color you'd like, one for the cut, etc. And you may request a "Master Stylist" who has been in the business more than 10 years and has continued her education beyond Cosmetology School. Again, we are very disappointed to hear you were not happy. I hope you will give us a chance to make it up to you. Please call us! 231-932-8378
1426192150
2
The girl who did my hair did exactly what I told her NOT to do. She didn't really listen to me and now I have to grow out color I never wanted in the first place. The up side is that it didn't look horrible, it was just not what I wanted or told the stylist to do. Customer service needs to be dramatically improved.
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