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Crainkiaofconway
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Crainkiaofconway reviews
Information about Crainkiaofconway
4,36
692 reviews
The opinions come from external websites
Last update: 14.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNd042Tkd3EAE!2m1!1s0x0:0xc1cb3cc2447f372d!3m1!1s2@1:CIHM0ogKEICAgIDMwN6NGw%7CCgwI2Y3P7wUQ2MrGlQM%7C?hl=en-US
Matthew Hodge
google
https://www.google.com/maps/place/?q=place_id:ChIJk-OHb7GD0ocRLTd_RMI8y8E
1
My wife was speaking to Mallory about possibly buying a vehicle. She spoke to Mallory, explained the situation and what we were wanting. We believe in the beginning Mallory was trying. She requested pay stubs and other info which my wife sent to her. After that we never heard from Mallory again. We had the down payment if needed, but she never called back. I informed her we had been approved elsewhere, but we were willing to wait and give her a chance. We have now decided to go with Nissan. Update: Only after leaving this review and answering a customer service questionnaire did we get a response.
1538243132
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3Z1k3NEtBEAE!2m1!1s0x0:0xc1cb3cc2447f372d!3m1!1s2@1:CIHM0ogKEICAgICwgY74KA%7CCgwIvPS-3QUQmO2n2gM%7C?hl=en-US
A M
google
https://www.google.com/maps/place/?q=place_id:ChIJk-OHb7GD0ocRLTd_RMI8y8E
1
Finance department staff lacks social intelligents and are inadequate! Cubical spaces and computers seem to help staff ego status, but overall they forget their role is customer service. Crain Kia please train your employees to be more friendly!
1629682453
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURhdm9LMVFREAE!2m1!1s0x0:0xc1cb3cc2447f372d!3m1!1s2@1:CIHM0ogKEICAgIDavoK1QQ%7CCgwIlfaLiQYQsIXMhQM%7C?hl=en-US
Melanie Newby
google
https://www.google.com/maps/place/?q=place_id:ChIJk-OHb7GD0ocRLTd_RMI8y8E
Melanie, thank you for the great 5-star review! We're glad Brandon could help you find the perfect vehicle for you. Please do not hesitate to reach out to him or any of us with any questions or concerns. We are always happy to help. Welcome to the Crain Team!
1629725508
5
We told Brandon Roberts what we were looking for and the price we wanted to stay in. When we arrived he had two cars picked out for us with a possible third. He listened to what I wanted and was not pushy nor did he try to sell me something that was out of my budget. Crain Kia was wonderful to work with from beginning to end. Financing was broke down so we knew what we were purchasing and that was very helpful. We will definitely recommend Brandon and the team at Crain Kia. Love driving my 2019 Chevy Cruze !!!
1644010109
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtdGFQTjJBRRAB!2m1!1s0x0:0xc1cb3cc2447f372d!3m1!1s2@1:CIHM0ogKEICAgIDmtaPN2AE%7CCgwI_bT2jwYQuMaErgE%7C?hl=en-US
Nichole Moore
google
https://www.google.com/maps/place/?q=place_id:ChIJk-OHb7GD0ocRLTd_RMI8y8E
Nichole, thank you for the great 5-star review! Please do not hesitate to reach out to us with any questions or concerns. We are always happy to help!
1644245089
5
Absolute smooth and easy transaction. Patrick was so patient with me. I am the worst at car buying because I want so many features and it takes me awhile to find that perfect car. Thank you Crain kia for making this an amazing experience and go see Patrick!! He is so patient and kind with you!!
1572558701
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwcW9LRFdBEAE!2m1!1s0x0:0xc1cb3cc2447f372d!3m1!1s2@1:CIHM0ogKEICAgID0qoKDWA%7CCgsI7a7t7QUQyPKvXg%7C?hl=en-US
Megan Frost
google
https://www.google.com/maps/place/?q=place_id:ChIJk-OHb7GD0ocRLTd_RMI8y8E
1
Purchased a Jeep Grand Cherokee. The dealership sent the paperwork to get it tagged the day before my temp tag expired and it wasnt even filled out. I cant tag my Jeep with an incomplete title, and cant get anyone at the dealership to even take my call. Ive called so many times and either sit on hold for half an hour or they say they will call me back- which they dont. Now they want me to drive the vehicle (with no tags) back to their dealership so they can fill out the paperwork they should have done a month ago. The second you buy a vehicle from them, they offer zero support. Customer service is nonexistent and Im not sure if its due to incompetence or negligence.
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