I'm very sorry you had a bad experience. We gave you 100% refund in the very beginning of this. I don't understand why you think we short-changed you. We cannot give you more than 100% refund. He tried to get the money back from PayPal but of course since we had already given him 100% refund, PayPal sided with us
1595338624
1
Beware of this store, customer service is horrible, I was shortchanged on a return and this company wrote the nastiest, slanderous, hateful letter I have ever seen! They neither accept or return phone calls and refuse to work with you on any level. I bought two clocks and the products are well below industry standards. Further more my credit card was compromised after this purchase, buyer beware shop elsewhere
I received my 18 inch 1912 Paris Clock with customization yesterday. It is quite beautiful and much nicer and prettier than expected. LOVE it! Fast and secure shipping also. I couldn't be happier with my purchase. Would highly recommend this company. Made in the good ole USA.
This is truly a great company. Their product is first rate, and their communication and wanting to make sure their customer is satisfied is really unparallelled. We got a personalized clock and it was just as described and as we wanted it and when contacted were wonderful to deal with. I heartily recommend this site and their merchandise.
Will you tell me where you've been leaving messages? We are usually really good about getting back to people. I need to check it out. Your mechanism has a lifetime warranty. I'm so sorry for your problem. I will have them send you any mechanism
1578793781
1
Avoid at all costs! We purchased a large clock from this company over the holidays. The clock itself is great, but the clock mechanism has not kept time properly since day one. I have left multiple emails and voice mails to the company with NO RESPONSE. Very disappointing customer service. Again, do not purchase from this company...
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