Wende, thank you for bringing this to our attention. Were so sorry to hear you had such a frustrating experience. This is on us. We are known for taking ownership and caring deeply about our customers. We cant fix the past but you have our personal commitment to improve the way our staff serves every customer. Please accept our sincerest apologies. We would like the opportunity to investigate your feedback further and wed like to make this right for you. Would you be interested in talking? You can reach Yvonne or Ava at the salon at 425.883.8899
1595274174
3
It's so over-priced! I needed to get my color fixed that I had done myself bcuz of coronavirus. The color turned out good but the stylist talked the WHOLE time about all her crazy family, who did drugs, who was an alcoholic.... on and on and on. I learned pretty much everything about her dysfunctional life! Not very relaxing and waaaaay to expensive! I don't think I'll be going back.
I went here off a recommendation and got my hair cut by Ashe, and she did awful. My hair was down to my waist and I asked for a trim and a little bit of layers and framing around my face like ive done for years. Ashe took off a significant amount of hair in a straight across line, basically like a longer version of a bowl cut for a girl, and cut a full blown chunk out of the front of my hair. There is absolutely no layers and no framing and its just lots of blunt straight lines and looks terrible, I would attach a picture if I could. To put into perspective, ive gotten my hair cut and colored many times over the years, and my Dad has never once noticed, but this time when I got home he instantly looked at me and said What the H*ll happened to your hair. Im very upset and will not be returning
42 bucks for a dude cut. I don't mind paying it, just would of been nice to get a heads up or post your prices somewhere. Hair cut was great.
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