Thank you for your feedback! As discussed, we have a process with our consultations, based on the type of cake studio we have and it required details and confirmation of your appointment, that we requested multiple times and never received. This resulted in a cancellation last night, as we waited as long as we possibly could to receive those details. We do this because we bake our samples fresh but offsite and we are also limited with our staff. We get a lot of consultation request that dont get confirmed and then the client never shows. This causes us to lose time and money, so we created a process that helps us avoid that. We sincerely apologize that you were inconvenienced and I did offer to still try to accommodate you tomorrow or next weekend but I understand the frustration at that point. Hopefully we have the honor of earning your business in the future!
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Very unprofessional. Took time away from work to do a cake tasting after confirming my appointment then received a text at 11pm the day before saying its canceled. Not cool!!
I had the pleasure of meeting Tay on a sneaker cake request. She is very nice and communicative. Through her very strict and tight schedule, she was so gracious to manifest this cake for a special birthday! She did an outstanding job!! Something Ive never seen before that had all of my guest in awe! I recommend TC Cake Studios to all. But you better request in an advanced due to high volume request of her great work. Thank you! P.S this was a strawberry cake. And it tasted good :)
Thank you so much Misty! It was a pleasure working with you!
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Where do I begin? I just met Shauntay yesterday while she was delivering a cake to a wedding that I decorated. She was very professional and a delight to work with. There was definitely something special about her! She had such a beautiful spirit!! Although I did not slow down long enough to enjoy a slice of cake, I can vouch for how beautiful everything was and how pleased my clients were with both the wedding and groom's cakes that Shauntay made. Working with her for a brief time last night felt like I made a new friend.
I was sooooo pleased with my daughters cake for her 16th Boujee Bash!! I actually found Thirsty Cupcake on IG and contacted her last minute to make my daughters cake. I was lost on an exact design but I knew I wanted LV incorporated. The owner took time to help me, brainstormed ideas and she created this beautiful masterpiece!!! My daughter was so surprised and everyone LOVED it! Thank you so much for being so accommodating and helpful. I will be ordering again!!
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