Dear Jose, Thanks for sharing your feedback. Were sorry your experience didnt match your expectations. We strive incredibly hard to make every buyer experience enjoyable but please remember our platform conducts impound car auctions and it has all types of vehicles with minor/major problems. Please feel free to email us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to see you getting good deals from our marketplace. Joyride Customer Experience Team
1619716197
1
I Purchase Honda car yesterday.. i think is a false advertising car engine was totally damaged a non running car on small blue square said engine noice! They can Sid bad engine !!
These guys are promoting getting a 3-4-500$ car. Lets make a few things clear! You WILL NOT get a 3-4-500$ car from these thiefs they charge a hidden 15% fee on top of what ever you bid for the car after you win, and to top it off the cars are all p.o.s. They sell impound cars that the previous owners abandoned! Trust me theres a reason the owners didnt come get them from the tow yard! Buyers beware! There are plenty of places to buy cheap cars but this is not one I suggest.
Great company! Very knowledgeable and reliable staff, very easy to work with. They have an outstanding inventory. I have purchased multiple vehicles through them and they have always made the process super easy and delivered exactly what I was looking for, and quickly!
Dear Jeremy, Thanks for sharing your feedback. Were sorry your experience didnt match your expectations. We strive incredibly hard to make every buyer experience enjoyable. Your issue was shared with our technical team for investigation. They mentioned that you bid on the GMC Yukon five times. We replicated the issue on our end and found no errors. This is the first time we encountered this issue and we haven't received the same complaint from other customers. Rest assured this is just a one-off. Please make sure to look at the tow yard's name whenever you bid on the auction platform and feel free to email us at [email protected] with any further comments, concerns to share. We would love to see you back and get some good deals. Joyride Customer Experience Team
1619779598
1
Had a issue with bidding, I was bidding on one vehicle and my bid ended up going on a different vehicle in a different tow yard I didnt want and thats too far for me to pick up the vehicle and there only response was that all sales are final. Definitely not using this site again, they add a 15% fee to all sales and they have issues like this ridiculous they don't offer more support
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