Hello June, Your review concerns us and we would like to be able to get to the bottom of this issue. Please give us a call at (336) 584-0355 at your earliest convenience so we can discuss your concerns. Thank you.
1597423871
1
Deserves no stars. He lost or sold my Marquis diamond. Lied to the Attorney General. Had me sign a paper where I picked up the ring, that he was replacing it with , I was just getting it appraised. He told the Attorney General I picked up my ring. The ring was very sentimental, from my deceased husband. He took 10 months for one reason and then another reason . He didn't have my ring any longer . He has three employees and they all knew what went on. I would not recommend anyone to go to this jewelry store.
Thank you, Kate. We appreciate your kind review of Lane Jewelers! It was a pleasure to give you some information about the ring and fix it up, and it's great to hear your mom was delighted! If you need anything in the future, be sure to give us a call!
1610134424
5
I went in with a ring given to my mother that once belonged to her aunt who has now passed. The ring is at least 65 years old and was all messed up. Like it was a funky shape and everything. My mom just wanted to know about it as we didn't have a real hope for repair. Not only did the sweet lady tell me all about the ring but she also fixed it and shined it up! My mom is so delighted. We couldn't be more thankful for the quick restoration and friendly customer service. We thank you so much Lane Jewelers!
Our team wants to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers/clients; we hope you will give us an opportunity to discuss your concerns further with you. You can reach out to us at (336) 584-0355. We hope to find a solution promptly.
1633965318
1
I felt taken advantage of and will never have business with this place again
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