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Autosbynelson
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Autosbynelson reviews
Information about Autosbynelson
4,05
102 reviews
The opinions come from external websites
Last update: 14.11.2022
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See example1568475208
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwLUxYeHNRRRAB!2m1!1s0x0:0xed018cfdd782215b!3m1!1s2@1:CIHM0ogKEICAgIC0-LXxsQE%7CCgwIyJD06wUQgNSKlAM%7C?hl=en-US
Robert Eggert
google
https://www.google.com/maps/place/?q=place_id:ChIJpwo5kyeFUogRWyGC1_2MAe0
Hello Robert, I apologize for any misunderstanding regarding your inquiry .We received two leads from you for two different locations. The leads came in Saturday night after we were closed for the weekend. We have an automated response that goes out when we are closed. We attempted a call on Monday morning September 9th but after ringing the call disconnected. Immediately following the call We sent an email explaining that the 2007 Silverado that you inquired on already had a deposit. We tried to call again on September 11th but we were again disconnected. Not sure what is going on with the phone issues but we apologize if you didn't receive the calls or the email. Feel free to contact me personally to discuss this in detail. Jack Norton Customer Care Manager Nelson Automotive 276-666-8358
1568638297
2
Inquired online last Sunday about a vehicle and got the usual automated response that I would be contacted next business day. I got an automated reply again Friday. No phone calls though! That's alright though, I purchased a vehicle from another dealer. Their loss!
1667970486
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtME1mQ3ZnRRAB!2m1!1s0x0:0xed018cfdd782215b!3m1!1s2@1:CIHM0ogKEICAgIC-0MfCvgE%7CCgwItuusmwYQ0I3g9gE%7C?hl=en-US
KIrk G
google
https://www.google.com/maps/place/?q=place_id:ChIJpwo5kyeFUogRWyGC1_2MAe0
Hello Kirk, I am really sorry that you have a poor impression of our dealership. I searched records and the only Kirk G that we sold was from November of 2021. This Kirk purchased a 2015 CRV. I am sorry that you have experienced issues with your vehicle. Call me directly to discuss and let me see if anything can be done to help improve your impression of our dealership. Respectfully, Jack Norton Customer Care Manager Nelson Automotive 276-627-3600
1666711427
1
Don't do business here! When I purchased a vehicle here from Autos by Nelson last year one head light was out after I left the parking lot, temostat was bad, spark plugs were soild back, one of the rear tires were flat just the test drive, the oil needed changing, and the cabin air filter and air filter in under hood looked as if they have never been changed. I had to replace all of these the first week of owning of the car.
1564671987
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVN2ItX0Z3EAE!2m1!1s0x0:0xed018cfdd782215b!3m1!1s2@1:CIHM0ogKEICAgICU7b-_Fw%7CCgwI8_-L6gUQ4NzbvQI%7C?hl=en-US
Linda Via
google
https://www.google.com/maps/place/?q=place_id:ChIJpwo5kyeFUogRWyGC1_2MAe0
Thanks Linda.
1565110115
4
Lots to choose from
1662052654
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1cjR5ajBnRRAB!2m1!1s0x0:0xed018cfdd782215b!3m1!1s2@1:CIHM0ogKEICAgIDur4yj0gE%7CCgwIrtLDmAYQyJb4uQM%7C?hl=en-US
Billy Lee Forbes Jr
google
https://www.google.com/maps/place/?q=place_id:ChIJpwo5kyeFUogRWyGC1_2MAe0
Thank you firr your continued business Billy. We appreciate you!
1662055550
5
Steady and dependable - as always
1608340878
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTb3M3MTZRRRAB!2m1!1s0x0:0xed018cfdd782215b!3m1!1s2@1:CIHM0ogKEICAgIDSos716QE%7CCgwIjqv1_gUQgIuNqQM%7C?hl=en-US
John Devonshire
google
https://www.google.com/maps/place/?q=place_id:ChIJpwo5kyeFUogRWyGC1_2MAe0
Hello John, I am sorry that you have a poor impression of our dealership. The vehicle you are referring to was in the shop going through our inspection and service prior to arriving at the dealership for retail sale. We run all vehicles through a detailed inspection and make sure that everything is in tip top shape prior to displaying it for retail sale. This vehicle was just acquired and had not made it through this process. I apologize for not keeping you in the loop better. I hope that you are able to find just what you were looking for.
1609162230
1
bad experience. starting calling on a Monday about a used car they had. called 3 more times and finally got a response on Friday. Took forever to get a few simple pictures sent(had told salesperson as soon as i got pics we would start the paperwork to do the deal) and shortly after getting them was told car was sold to another dealership.
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