Hi, Adam. Thank you for your honest feedback and we would like to get in touch regarding this issue ASAP. Please fill out the following form and we will be in contact ASAP: https://www.fhiaremodeling.com/customer-service/
1644356206
1
Called last week to set up an appointment for hurricane windows. No one showed up at our scheduled appointment this morning. I called them to only be told it was canceled due to not confirming. Yet i confirmed via text and when they called me they call from unknown numbers which i do not answer. But i called back the phone numbers that they left on my vm. When i called it would ring and disconnect. I took the morning off to meet them. This company does not care about your time. Would never use them or recommend them. Should be no stars...
Thank you for the five-star review, Fernando! We will let Gabriel know to keep up the good work!
1645355800
5
Gabriel came to meet with our family today and educated on us all the options available to replace our windows. we are excited to get impact and take down shutters.
Byron, Thank you for the comprehensive review and 5 star rating. We appreciate your feedback and so happy you chose to use FHIA again.
1641168271
5
This was a no brainer, I have used them before when we changed out all our windows and door, to impact and the change was very impact full, appearance, noise level, electric bill, & insurance credit, so now that we have purchased another property it only made sense to call in the best FHIA
Hi, Thomas. We're sorry you feel this way. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. We'd like to get in touch with you for more detailed feedback, please give us a call at (954) 419-5069 so we can address this issue.
1647461563
1
Once they Have your money THEY WILL IGNORE YOU. RUN Flee, DO NOT USE!!! Horriable. NO NO NO EXPENSIVE, good on the fit , finish, and installation, POOR RESPONSIVENESS. If your OK hiring a company that will IGNORE YOU POST SALE. Go ahead. Otherwise there are too many others out there to have to tolerate this kind of customer service.
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