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Chevroletvannuys
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Chevroletvannuys reviews
Information about Chevroletvannuys
4,01
1625 reviews
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Last update: 08.11.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3enZDN0VnEAE!2m1!1s0x0:0x54b69cc33b1e930!3m1!1s2@1:CIHM0ogKEICAgICwzvC7Eg%7CCgwInqnQxwUQgOikmgI%7C?hl=en-US
l. S.
google
https://www.google.com/maps/place/?q=place_id:ChIJV5zcIaiXwoARMOmxM8xpSwU
1
Very unfriendly managers. Rip you off. Be careful
1509930253
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3ekxQZXdnRRAB!2m1!1s0x0:0x54b69cc33b1e930!3m1!1s2@1:CIHM0ogKEICAgICwzLPewgE%7CCgwIjer-zwUQgKeEmwM%7C?hl=en-US
Blake Harbour
google
https://www.google.com/maps/place/?q=place_id:ChIJV5zcIaiXwoARMOmxM8xpSwU
Thank you for alerting us to this issue, Blake. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your experience. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. Sincerely, The Keyes Chevrolet Team
1503273861
1
The rep that helped me was fantastic. Tanya did a phenomenal job. My issue is with the quality of the parts that Chevrolet sells. A clutch on a new car has a warranty of 75,000 miles. But a replacement that is supposed to match oem quality only had a warranty of 12,000. 5 months ago I replaced a clutch to the tune of 1400$. It burned out 18,000 miles later. This is the first time I have ever had a clutch go before 100,000 miles. Unfortunately for me chevy decided that it was to excessive use. How can the original part Have a warranty for 75,000 but a replacement only be good for 12,000? Are ther replacement parts not as good? I'll never buy another chevy, and I will definitely never return to Keyes chevy. Update: had a mechanic open up the transmission, and low and behold, the pressure plate was malformed, and the flywheel was installed backwards. Which leads me to believe when they diagnosed the issue they did not actually check the clutch. Dont go here.
1536281619
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnNnNiaEdnEAE!2m1!1s0x0:0x54b69cc33b1e930!3m1!1s2@1:CIHM0ogKEICAgICg6sbhGg%7CCgwIk5jH3AUQ8L_2sgI%7C?hl=en-US
Sauce Breezy
google
https://www.google.com/maps/place/?q=place_id:ChIJV5zcIaiXwoARMOmxM8xpSwU
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Keyes Chevrolet. If you're ever in need of more help, please let us know! Take care!
1536340877
5
I was well welcomed and directed to who I needed to speak with. Great service and also told immediately what promotions were available. Help was accessible. I will return to this location for anything else I will need in the future because service was fast.
1627311994
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNhd29DdVlnEAE!2m1!1s0x0:0x54b69cc33b1e930!3m1!1s2@1:CIHM0ogKEICAgICawoCuYg%7CCgwI-p77hwYQsMaeoQE%7C?hl=en-US
Gloria Ortiz
google
https://www.google.com/maps/place/?q=place_id:ChIJV5zcIaiXwoARMOmxM8xpSwU
5
I was very happy with the customer service that Giovanni provided to me and family. He gave detail information of the cars we where interested. I have already recommended Giovanni and Keyes to one of my family members that is interested in buying a truck.
1614193294
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR5cEp5WHB3RRAB!2m1!1s0x0:0x54b69cc33b1e930!3m1!1s2@1:CIHM0ogKEICAgIDypJyXpwE%7CCgsIjsXagQYQ2MXPYQ%7C?hl=en-US
Jennifer Macon
google
https://www.google.com/maps/place/?q=place_id:ChIJV5zcIaiXwoARMOmxM8xpSwU
1
A Keyes Van Nuys salesperson contacted me three times to see if I was willing to turn my leased car in early for another Traverse. I loved my Traverse, so I wanted to lease the same car. Sammy told me that the only difference between my Traverse and the new one was that the new one did not have a blind spot indicator. That was fine with me. When I went to the dealership, that dealer was busy so he had another salesman help me. That salesman reiterated that the only difference between the cars was the blind spot indicator. I said ok. I just wanted the numbers to be right. He was able to get the payment within range, but when I went to sign the paperwork, turns out there was a special alarm in the car that cost $700. I told him that was not our agreement and considered backing out of the deal. He said they could take the alarm off, which would lower my monthly payment and they would wave the first payment. I decided to proceed. When the salesman gave me the key to the new car, there was no button to open the trunk hatch. When I asked him, he said Oh yeah, it also doesnt have a power opener, but thats all thats different. They both kept saying that! When I got in the car to drive home, there were many things that were different no seat warmers, no middle compartment, no Bose speakers, no large console screen it was clear this was the bottom of the line car. It was an LT like my old Traverse, but without some of the amenities. I called immediately to express my dissatisfaction. The salesperson said he would have a sales manager call me shortly. No one called me. I called the next day, and spoke with a manager who said there was nothing he could do. I was told repeatedly I would get the same car except for the blind spot indicator, which was a lie! I would have not turned my car in early if I knew I was getting lesser car for the same amount. I am considering legal action as I was sold the car in bad faith. This is the fourth car I purchased from Keyes, and I will never purchase a car from them again.
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