Hello, I bought a week ago some sandals from you and was wearing just one time and they already not to possibly to wearing anymore. Right sandal is worth that left but the left one is going to be the same if I wear it one more time. Your shoes are not cheap and its not a proprietor to have this issue I tried to connect them by email. Now one has reported me. Please check attached photos below Inline image
Abysmal customer service. Won't ever shop here again. Try Pedro Garcia @Nordstrom instead. Bought $400 shoes that were very uncomfortable. Returned to the store within a month to express dissatisfaction with my purchase. Manager offered to send my shoes to their cobbler to attempt stretching. 5 months, countless attempts to call for status checks & several visits to the shop later, I'm told all those other managers promises were invalid... $50 store credit offered as recompense. Manager #4 was condescending, not empowered to fix the situation and refused to provide a point of escalation.
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