Used to be great experience. I came in regularly for a massage as I have a bad back. used to leave with a big smile on my face finally being able to move again. The staff used to be all cheery friendly and chatty but the last time I went I had called to book with a specific therapist and was told she only has space with that therapist on the Friday. I had taken time off work and when I get there I felt a bit of an atmosphere and nobody was chatty I then went in for my massage and they had changed the therapist without letting me know. I was not happy as I asked for them for a reason. The therapist that gave me a massage I assume was new as I've not saw her before and the massage wasn't very good I left worse than I came in. This has happend far too many times I will not be back.
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