Not women friendly. If you're a girl who likes to go along with your man to get his hair cut then don't come here. I actually had one of the hair stylists ask my boyfriend if he was really going to let me decide how his hair should look. He didn't want to talk to her because he's horribly shy and had asked me to do the talking for him. I hate the staff here.
I've been going to this store since 2019. They always cut my hair great 5/5! On August 16th I signed up online to go in and get a haircut. I come from Norwalk iowa so its around a 20 minute drive to get there. The online service sent me text messages saying my stylist was ready at 4:14pm and I got there around two minutes after that. I was at the top of the board inside however at 4:18 it took me off. I went to talk to one of the stylists who usually give me great service but this time was very different. I told her that the board took me off (this has happened before but they helped me and got me in) and that I would just like to be placed with a stylist. She told me that the board will take me off if I do not sign in quick enough and that she "does not control the board." She then went on to state that I could sign back in and that they had 3 stylists on it would be "quick." I signed back in and it put me 4th or 5th on the board with a wait time of around 40 minutes. When the stylists came back up (instead of helping me like other stylists had done in the past) she called other people who were originally behind me. This was just very frustrating. Usually people here are very helpful especially when it comes to the online check-in problems. I understand the stylists do not control the board and it is not necessarily their fault however I can't control it either so some type of help would've been appreciated.
My stylist Riley, was amazing!!! When i get a cut other places i either have to go back or suffer through something incorrect. With Riley i told her one time and she cut it perfectly. Even my wife said Riley will be my forever stylist.
Very uncomfortable experience.. im not a hair expert but the lady made me feel like an idiot because she couldn't understand what I was wanting and gave me dirty looks the whole time. The 1 part of my hair I asked her not to cut Short she did. I feel robbed paying this much for a haircut knowing I can do it better myself..
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