Usually this is my favorite place to get my hair cut. First problem I called probably about 5-6 times to try and schedule. I came in for a trim on my veryyyy long hair and did not want a lot of length cut off I just needed my dead ends cut because I wanted it healthy so I could donate it next time I came in. Well so I stand up and show her the shortest I would be ok with it being cut and this was no shorter that my layers were. Well she cuts a lottt shorter and I realize a lot of it was dead and it needed it to be healthy but you should listen to my requests. She also was on the phone most of the time talking about how soon she could get off so she definitely didnt spend a lot of time on me cause I also wanted at least the layer put back in since I have fairly thick hair and she just uneavenly tapered a few strands in the front. Now I will need to go get my hair fixed and its gonna be forever before I can donate it. She probably cut enough that I couldve donated and Im not exaggerating because Ive donated three times now. Not a bad salon but this was unacceptable especially for a place I respected. Will never go back.
The last two times I've had an appointment, there's been no one at reception when I arrived. Both times I spoke to someone who asked who my appointment was with, and both times the message never got to my stylist. I waited 90 minutes once after my scheduled appointment time. Today, I walked out after waiting 45 minutes past my appointment time, and I won't go back.
Love getting my hair cut here! Kathy is a great stylist and always knows what I want (even though I'm awful at describing how long or short I want my hair cut). I recommend making an appointment, that way you can find the stylist that you like the most. I've been seen by a few and when I landed Kathy I was very satisfied so I've stuck with her. Prices for men's haircuts are average, although I usually just get a simple cut so I would review their pricing for coloring, highlights, styling, etc.
Made appointments in advance for 5 members of my family for 11:15 this morning with Heather. We get here and are told that someone at the salon cancelled our appointments and no one is available to do our hair. We weren't notified or anything. Incredibly unprofessional; won't be back.
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