We ordered over 450 various long and short sleeve shirts and the color was not the same as indicated, the cost was overinflated to the initial estimate, and then they gave us short sleeve tshirts instead the long sleeve we ordered. Owner said he would discount the order if we kept the short sleeve but then tried to charge us the same price of the original short sleeve order! I complained and was told that we basically got the long shirts at cost. Sorry Mr. Owner, not my problem because you messed up the order.
Order placed 1/3 for release on 1/27 to deliver for a 2/1 birthday. Phoned on 1/31 as package had not yet arrived. Customer service informed me there was a 'manufacturing delay' and the package had not left their facility. Explained the issue, and was assured the package would ship overnight on 1/31. While the order-to-ship process failed, it required me to call to get attention, and my gift is unlikely to be available for the birthday, customer service (with a nudge) worked to rectify the issue by over-night delivery of the delayed package.
We got tshirts for our staff event, which was a bowling tournament. The t-shirts were awesome. Everybody was complementing us for the designs, the colors and how sparkling they were. Totally reccomend Spirit Recognition and definitely going back to them again.
Ive never left a review on a business before but with this one I have to. I Called them on a Friday at 1:53 to Order over 25 shirts. Spoke to a guy told me a price. I got everyones shirt sizes and worked in creating the shirt. I get there on Monday and they tell me another thing. That the shirt price I was told was absolutely ridiculous. Telling me that what the guy said on the phone was false. Not only DID THEY LIE BUT WASTED MY TIME. Very unprofessional.
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