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FairmontHotels
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FairmontHotels reviews
Information about FairmontHotels
4,41
115 reviews
The opinions come from external websites
Last update: 09.11.2023
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXeE9IZzVBRRAB!2m1!1s0x0:0xd779d93d1ef421a5!3m1!1s2@1:CIHM0ogKEICAgIDWxOHg5AE%7CCgwIvMDUkQYQkIip_wI%7C?hl=en-US
blandoni berbosi
google
https://www.google.com/maps/place/?q=place_id:ChIJsShHPZ12K4cRpSH0Hj3Zedc
Dear blandoni berbosi, Thank you for choosing to stay with us and for sharing your feedback with us. We regret to hear about your experience at our resort and have escalated your feedback to our resort management team for resolution. In the meantime, please accept our sincere apology for the opportunities in your experience. Rest assured, guest satisfaction is our top priority. Please reach out to me directly at [email protected] so I can assist with resolving your concern. Kind regards, Nicole Thomure
1647453764
2
It should be renamed to Fairmont OLD Princess. Dilapidated old place. Also, dont worry about sleeping-in here: they start the gas powered blowers outside your window bright and early. Unbelievable. Want good food? Skip La Hacienda. We were here about a year ago and it was bad. Tonight: still bad. Had great food at Mr. Mesquite Tacos. Update: And the hits keep on coming: ironwood cant cook a burger without making it gray (so overdone) and raw chicken on a salad! Whose running this place??? But wait, theres more. One of us has hypertension and has to have decaf coffee only. Well Fairmont put CAFFEINATED coffees in the location for DECAF. See photos. Blood pressure and chest pains skyrocketed. This place it out of control!
1647719311
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXMHNqaG5RRRAB!2m1!1s0x0:0xd779d93d1ef421a5!3m1!1s2@1:CIHM0ogKEICAgIDW0sjhnQE%7CCgwIj-fYkQYQwNyPyAE%7C?hl=en-US
Justin Mayfield
google
https://www.google.com/maps/place/?q=place_id:ChIJsShHPZ12K4cRpSH0Hj3Zedc
Dear Justin Mayfield, Thank you for choosing to stay with us at the Fairmont Scottsdale Princess and for sharing your feedback. We regret to hear about your stay at our resort and would like to offer our sincere apology for the opportunities in your experience. Rest assured, guest satisfaction is our top priority. Please reach out to me directly at [email protected] so I can assist with resolving your concern. Kind regards, Nicole Thomure
1647966698
2
Insanely overpriced. I can't believe this is a 5 star hotel. $1k a night for.. No breakfast. Confusing and annoying gated parking. No sidewalks. I got yelled at by a lady while walking to our room for being on the road. The room only looks nice but actually has horrible craftsmanship. Latches on doors are falling apart. Sliding heavy doors are loud, difficult to use and don't close all the way (no privacy). One hook for a towel in the bathroom for a room made for a family of 4. One hook! They didn't think about the practical aspects of a traveler in the slightest and it was clearly built in a hurry to look upscale and nothing more. The location is not near anything of interest by foot. Even with the golf carts you can taxi on you're still too far away from any cultural interests or hiking etc. If you think this is a nice place to stay we're not from the same planet. Maybe you're a golf pro with millions of dollars to waste and think staff that are nice to your face really like you. I assure you, no one who works here actually likes you and who could blame them. This review is brought to you by Costco, who swindles people into buying overpriced fake vacation packages. Shame on them and shame on me for being a part of this soulless machine. If the rooms were one tenth the price and includes a simple breakfast and coffee, I'd give it 4 stars. 2 stars for the staff, who deserve better.
1558700097
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURZdTlTcDR3RRAB!2m1!1s0x0:0x46bff68686454e4f!3m1!1s2@1:CIHM0ogKEICAgIDYu9Sp4wE%7CCgwIwcCf5wUQgOrm5QI%7C?hl=en-US
Kerry Pagano
google
https://www.google.com/maps/place/?q=place_id:ChIJzZ8OFSOZToYRT05Fhob2v0Y
5
1531235081
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3amR1NDd3RRAB!2m1!1s0x0:0x46bff68686454e4f!3m1!1s2@1:CIHM0ogKEICAgICwjdu47wE%7CCgsIiZaT2gUQwNyuFw%7C?hl=en-US
Ashleigh Jordan
google
https://www.google.com/maps/place/?q=place_id:ChIJzZ8OFSOZToYRT05Fhob2v0Y
5
1648245691
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXZ2RyOUZBEAE!2m1!1s0x0:0xd779d93d1ef421a5!3m1!1s2@1:CIHM0ogKEICAgIDWgdr9FA%7CCgsIu_f4kQYQ-LqBVg%7C?hl=en-US
Trish Healy
google
https://www.google.com/maps/place/?q=place_id:ChIJsShHPZ12K4cRpSH0Hj3Zedc
Dear Trish Healy, Thank you for choosing to stay with us at the Fairmont Scottsdale Princess and for sharing your feedback with us. We regret to hear about your stay and would like to offer our sincere apology for the opportunities in your experience. Rest assured, guest satisfaction is our top priority. Please reach out to me directly at [email protected] so I can assist with resolving your concern. Kind regards, Nicole Thomure
1648585694
1
Overrated, overcrowded and overpriced. Nothing but issues with this stay. Room was a very odd shape wth one bed literally in the hallway. The food at the main restaurant (Ironwood) was terrible and not at all a Fairmont standard. I rang and spoke with Food & Beverage Manager who said they would look into it but didn't resolve the issues. The spa was lovely but overcrowded and 2 of our treatments were cancelled and had to be rescheduled. On checkout they asked me how was the stay and when I said not good, they commented "oh that's great" - they weren't even listening. I cannot recommend this hotel which is disappointing as we normally enjoy our stays at Fairmont properties.
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