Kari, Thank you for your review. We are sorry to hear you had a frustrating experience, but we really appreciate you bringing this issue to our attention. We apologize on behalf of everyone at MEC. Please know that your situation was an exception. Coming out of Covid, we had a slim turnover in our team; however, today we are back to having the best team in the Business. As you can see on other reviews, we are known for taking ownership and caring deeply about our clients. We can’t fix the past but you have our serious commitment to improve the way our staff serves every client. Until then, please accept our sincerest apologies on behalf of everyone on the team.
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