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Bergeysdodgelancaster
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Bergeysdodgelancaster reviews
Information about Bergeysdodgelancaster
4,19
177 reviews
The opinions come from external websites
Last update: 08.11.2022
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See example1522350206
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBaHRuTzF3RRAB!2m1!1s0x0:0x9d23fd8ccf666a27!3m1!1s2@1:CIHM0ogKEICAgICAhtnO1wE%7CCgsI_vD01QUQgIvWbQ%7C?hl=en-US
His Opinion
google
https://www.google.com/maps/place/?q=place_id:ChIJHZXcdo4jxokRJ2pmz4z9I50
Thank you for the feedback. My name is Dean Pugliese, GM, and I'd like to have my service manager discuss this with you, if you wouldn't mind. We constantly strive to provide excellent service to all of our customer, even if you've never been here before. Please feel free to call us at 717-393-0625 and ask for Dennis Garlinger. Thank you, Dean
1522354248
3
This is my call to the service department. Me - Hello do you guys have anything available for bla bla service tomorrow? Rep- Ermm let me check you can drop it off but we can not guarantee. Me- What do you mean is it available or not? Rep- you can drop it off but we can't guarantee. -Me (confused) do you guys have loaner cars if I drop it off? Rep- we don't have rental cars at the moment. Me- Rental? I was asking for a loaner car. I feel like they gave the poor girl a script to follow but she just can't answer anything I asked properly. Wound't wanna deal with these people really.
1536351080
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3eUo2b3RnRRAB!2m1!1s0x0:0x9d23fd8ccf666a27!3m1!1s2@1:CIHM0ogKEICAgICwyJ6otgE%7CCgwI6LbL3AUQ-Oqs5gI%7C?hl=en-US
Ste Pal
google
https://www.google.com/maps/place/?q=place_id:ChIJHZXcdo4jxokRJ2pmz4z9I50
Thank you for your feedback. We can't address any of your concerns or resolve any issues without knowing who you are. Please feel free to call Dennis, our Service Manager, to discuss your issues. Thank you, Dean P. GM
1536352986
1
Couldn't agree more with the last review. I have been here twice. The first time I just felt a bit bad about being taken advantage of, the second time I felt victimized. Find another shop, I am glad I did...
1543574245
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJamVqaHFRRRAB!2m1!1s0x0:0x9d23fd8ccf666a27!3m1!1s2@1:CIHM0ogKEICAgICIjejhqQE%7CCgwI5aWE4AUQwMH5-wE%7C?hl=en-US
Ronald Worby
google
https://www.google.com/maps/place/?q=place_id:ChIJHZXcdo4jxokRJ2pmz4z9I50
Thank you Ron! It's our pleasure having you as a customer. Dean Pugliese, GM
1543587325
5
Great dealership. Reasonably priced. Awesome customer service and service department is out standing!
1565021417
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVbThyZ0RREAE!2m1!1s0x0:0x9d23fd8ccf666a27!3m1!1s2@1:CIHM0ogKEICAgICUm8rgDQ%7CCgwI6amh6gUQyIPI3wE%7C?hl=en-US
Janice capobianco
google
https://www.google.com/maps/place/?q=place_id:ChIJHZXcdo4jxokRJ2pmz4z9I50
Thank you for such a wonderful review Janice! It is truly our pleasure having you as a customer. Best to you. Dean Pugliese, GM
1565027022
5
Great experience with this dealer, and sales consultant Rafael. We came from quite a distance to look at a potential car for purchase and he kept in touch with me as promised until we got there. The process was hassle free and easy and I felt that they were very fair on pricing and trade in. Rafael was extremely attentive and we breezed through financing with Dean. Really nice people all around and a professional atmosphere without being obnoxious like most dealers. I love my 'new' used car - it was well worth the long drive to get it.
1576041611
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNbjR5TUdnEAE!2m1!1s0x0:0x9d23fd8ccf666a27!3m1!1s2@1:CIHM0ogKEICAgICMn4yMGg%7CCgwIi_nB7wUQyLLehwM%7C?hl=en-US
Jeremy Herr
google
https://www.google.com/maps/place/?q=place_id:ChIJHZXcdo4jxokRJ2pmz4z9I50
Thank you for your feedback. We're sorry we couldn't handle the repair on your Mini Cooper. The work was just out of our scope on that particular vehicle. Please accept our sincere apologies for any inconvenience we may have caused. Sincerely, Dean Pugliese, GM
1576169131
1
Where to begin. Buying the car here wasn't to bad. The warranty was just a waste. Had an idling issue with the car. So took it in for service. They had the car for a week. Changed a vacuum hose, changed spark plugs and inspected the car. Got the car back and headed straight to work. And it did the same thing it was doing when I took it in. Called them back and set up a second appointment to take it in. They kept the car for another week. When I went in to get it back the manager came to talk to me. He said they couldn't figure it out and I would have to take it some place else to have them fix it. Went outside to leave with it and it didn't even want to start now. So after a week all they did was make it worse. How do you inspect a car that has an issue every time it stops. Worst service department.
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