Id drive hours out of my way just to never deal with them again. Youd think I walked in the front door of their own home without knocking from the looks I got. No greeting just dead stares. It would be laughable if it wasnt so sad. Coldest staff, poor communication and condescending attitudes- I didnt dare ask a question. Got my tire and left as quickly as I could. Wont be back.
My son had a blow out tire. He put a gouge on the rim so i thought he needed new one. I went to Erickson's and the owner asked me what I needed. I told him a tire and another rim. He came out and looked at the tore up one in the back of the truck and asked what's wrong with that one besides it needing a new tire? He looked it over and said how about I fix the one you have? I trusted him and said if you can make it work, go ahead. He checked it to see if bent or out round & then grounded out a rough edge on it, put what look like a brand new tire on it, balanced it. I was out the door within 5-10 min tops for $65. The owner must of worked for a racetrack, he is a fast no nonsense kinda guy. Very well satisfied customer.
One of the best places I have ever went to! They fixed my tire fast and very efficiently and for pretty cheap! The staff are very nice and were super helpful. Honestly cannot gush enough about how awesome they are. Please please please if you need a tire or a part for your vehicle go see them they'll help you
The people who work there are extremely rude, argumentative and unprofessional. I drove all the way from Poplar Grove to purchase two headlamp assemblies for my vehicle that I was told were in stock on the shelf for $45.00 each. When I arrived, however, I was informed that they only had one at that price and furthermore there was absolutely no way that anyone could have told me differently. Not only did this woman argue with me about this, but she did so at the top of her lungs. What they did not realize is that my phone records all calls in and out automatically and I have the proof of what I was told. In short, if you want to deal with courteous, professional people, keep driving right past Erickson Auto Parts and Services.
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