Hello Tafheem, Thank you for your business. We authenticate each piece on the shop floor to the best of our ability. In the case of your specific sale, we are confident that the brand name is as advertised. Since we are a secondhand store, it is important to note that brand tags are not always present or easily identifiable. If you are still unsatisfied with your purchase, please return it as soon as possible for a full refund. Sincerely, The Remix Market Management Team
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Priciest, dirty used furniture you can find. Bought a piece labelled as being from Crate and Barrel but upon inspecting it at home it isn't, they just made it up.
Thank you for the kind review, Kelly! Don't forget to sign up for our loyalty program at the register to earn points towards future discounts in store! <3
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Thanks so much Craig and the team, received help pulling a ton of records!
Hello Brittany, thank you for sharing the details of your visit with us last week. We're sorry to hear about your experience. We've since tried reaching out to you, but were unable to connect. If you could please get back to us at (929) 302-3954, [email protected], or simply walk in, and we'd be happy to discuss your concerns further and try to make things right. Best wishes, Remix Management Team
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My mother and I visited Remix Market yesterday (2/25/2022) and we loved the store. I found out about the store on Instagram and have been looking forward to this visit for years. I found a perfect mirror for my apartment and was glad to hear they were having a sale as well. Unfortunately, I had a very disappointing customer service experience. The sales associates were blasting music and never greeted us or asked if we needed help. Then, when I found a mirror and was ready to buy, I stood there and had to wait until the employees finished their conversation before they acknowledged me. Sadly to make matters worse, once I purchased my mirror and told the employees I would bring my car around to load it in, an employee suggested that I carry it to my car instead. I am very petite in size and would not be able to carry it on my own and my mother is unable to lift and carry things due to a back injury. Even if all these things were not the case, we had to park 6 blocks away. The sales associate of course doesnt know this which is fine so I responded that it was cold and I prefer to bring the car around to make it easier. She showed me where the mirror would be when I returned for it (in the entryway inside of the store) before I left. I said great and thanked her. To my surprise, upon returning I find my mirror outside of the store with the store door locked. Anyone could have stolen my mirror as it was completely unsupervised and on a dark street. The store officially closed at 7pm and I returned to the store at 7:05pm (3 minutes after leaving the store). Would it really have been that much trouble to leave the mirror where we agreed it would be when I returned? I was very disappointed and saddened to have this as my very first experience at a store that I was really looking forward to visiting and supporting in the future. During Black History Month no less
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