I am the owner and I can assure you that our reps are all trained to contact me whenever there is a problem. I am always available by phone and by email . [email protected] You may have spoken to a temporary associate however most of our people have been with me 20 years plus. We appreciate our customers and I personally take pride in working with them now for over 30 years.
1495033075
1
You guys don't deserve 1 star. Horrible. Asked to speak with the OWNER and just wouldn't transfer me. Asked for the OWNER to call me back, told me he would not call back. I think the OWNER should know why he lost a huge account. Oh well.
Art Brands is a terrific place to purchase custom heat transfers. The product is exactly as promised, very colorful, easy to apply and my customers love the results of the products. I could not ask for an easier company to work with. My manger, Deb Stoffer is always available to make sure I get the quality and exactly what I am looking for. So on a scale of 1-10 I would give Artbrands and Deb a 50.
Have you spoken to anyone here since? This doesnt sound right. We would have given you your money back. Was it a custom ? You can contact me directly I am the President 614 522 6100
1581437835
1
Tried to charge me for a new design price and all i wanted was the same design just with a color change. Then didnt want to give me my money back.
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