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Today's Vision River Oaks
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Today's Vision River Oaks reviews
Information about Today's Vision River Oaks
4,22
32 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhcC15LTlnRRAB!2m1!1s0x0:0xa522a6a3dbc71efe!3m1!1s2@1:CIHM0ogKEICAgIDap-y-9gE%7CCgwIhbSZiQYQoPWwmwE%7C?hl=en-US
Sabrina Vera
google
https://www.google.com/maps/place/?q=place_id:ChIJC7qJ8vjBQIYR_h7H26OmIqU
Ms. Vera, we apologize for not meeting your expectations during your visit. We will work on creating a better experience for our patients. Thank you for your feedback!
1629910316
2
My experience with the intake specialist was wonderful - she was caring, attentive and clearly doing her best to run a compassion-informed practice. The doctor was kind, but I felt very rushed - there was also another woman in the room who was never introduced to me, which made me uncomfortable. The two stars go to the receptionist whom I encountered at the end of my visit - which itself was a stark contrast to the service Id received upon arriving. First, she kept trying to tell me that my visit was over - when I hadnt even received my prescription. Once the prescription was printed, it was all but thrown at me, with no care taken to explain what any of it meant. I asked her what OD / OS meant and she answered as if I were an idiot. When I pressed about what the letters stood for she tried to intimidate me by saying theyre a Latin derivative blah blah, extremely long words blah blah, but it means left and right - they are Ocular Dextrus and Ocular Sinister. Hardly long words. She left a bad taste in my mouth.
1627402538
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhb282TnJRRRAB!2m1!1s0x0:0xa522a6a3dbc71efe!3m1!1s2@1:CIHM0ogKEICAgICaoo6NrQE%7CCgwIquKAiAYQqPKlzQE%7C?hl=en-US
Scott Davis
google
https://www.google.com/maps/place/?q=place_id:ChIJC7qJ8vjBQIYR_h7H26OmIqU
Hello Scott. We appreciate the opportunity to provide for your eye care needs. We apologize your experience was not optimal during your visit. We value your feedback and will reach out to you to see how we can improve on this.
1627342734
3
My experience here was not optimal and I won't be going back.
1608307872
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTd3ZER2J3EAE!2m1!1s0x0:0xa522a6a3dbc71efe!3m1!1s2@1:CIHM0ogKEICAgIDSwvDGbw%7CCgsIoKnz_gUQqPm7Og%7C?hl=en-US
Davina G
google
https://www.google.com/maps/place/?q=place_id:ChIJC7qJ8vjBQIYR_h7H26OmIqU
It looks like we missed your awesome review. There's nothing we hate more than a stressful visit. You can never find the right frame when you're not in the right state of mind. We're glad your visit went well and we look forward to seeing you again.
1612390844
5
I have always had a positive experience at this office but this year so was looking for an eye doctors office that wasnt so small and dated. I waited until the last minute so I ended up going back to Today's Vision River Oaks and I am so glad I did! The office has been renovated and updated to have a more open, modern and clean feel, with new and modern equipment. Its exactly what I was looking for. Drs. Nguyen and Jenkins are both very thorough and personable. I enjoyed my exam, no need for me to look any further!
1560173174
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM0eGNpTFdBEAE!2m1!1s0x0:0xa522a6a3dbc71efe!3m1!1s2@1:CIHM0ogKEICAgIC4xciLWA%7CCgwI9rT55wUQ0M-RiQI%7C?hl=en-US
Wayne Debose
google
https://www.google.com/maps/place/?q=place_id:ChIJC7qJ8vjBQIYR_h7H26OmIqU
That is great news Wayne. Its just amazing how much our sight can affect our whole health. We appreciate your business and thank you for helping others by sharing your feedback.
1560354705
5
I've had blurriness when trying to read my cell phone for the past two years. No one has ever been able to get me to see well in glasses without making me feel dizzy and uncomfortable. The first time I wore the progressive glasses I got from Dr R. it fits like a glove. I had to call and tell them! No dizziness, no nausea, just clarity. Thank you Dr R and Today's Vision River Oaks for taking such good care of me.
1577115873
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNa3NDOUVnEAE!2m1!1s0x0:0xa522a6a3dbc71efe!3m1!1s2@1:CIHM0ogKEICAgIDMksC9Eg%7CCgwI4cGD8AUQsI7Q3AE%7C?hl=en-US
James H
google
https://www.google.com/maps/place/?q=place_id:ChIJC7qJ8vjBQIYR_h7H26OmIqU
We apologize for the inconvenience James. Our online appointment calendar is manually reviewed by our staff to ensure double booking doesnt happen. It looks like your appointment was made yesterday when our offices were closed. Our staff should have reviewed our appointment inbox to see if there were any appointments made over the weekend to confirm your appointment availability. Thank you for bringing this matter to our attention. Well update the appointment calendar and notify our staff to make sure this doesnt happen again.
1577123210
1
They double booked my appointment and just left me waiting around.
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