Hi Ethan - I would love to hear more about your visit. We are a small, locally owned business and we train our employees to provide exceptional customer service, and strive to carry a wide selection. Please email me at [email protected]. Thank you! (Nichol - owner)
Hi Marjorie - I am terribly sorry to hear that you had this experience. Monica was a newer employee and she no longer works for us as we realized quickly that she was not a good fit for our team. It has been challenging to find good team members given the current hiring situation nationwide. I would really like the opportunity to make this right for you. If you could email me at [email protected], we can work together to find a resolution. Thank you! (Nikki - owner)
1623769391
1
Worst service ever! I went in to purchase some scrubs for school and the woman at the front desk named Monica was unnecessarily rude to me. She continuously interrupted me while I was trying to ask questions and then blocked me from talking to another staff member I was talking to. I don't understand how someone can act so awfully towards a customer who just walked in the door. Incredibly disappointed as I drove an hour to get there. I hope next time you're mean to someone you remember that you have your name embroidered on your shirt.
Thank you for the review Robin. We are thrilled to hear that you were able to find what you were looking for and hope that you love your IRG Edge scrubs. We appreciate your business! (I am sorry to hear you received the wrong size. I appreciate you taking my call, and am glad that we were able to mail you the correct size and get the situation resolved without you needing to make another trip in).
1558458779
4
I have been wearing hospital scrubs for almost 30 years. Nothing else was allowed in surgery. Now I am out seeing patients and needed my own. I was handed exactly what I needed and I really thought I should wear my regular Cotton scrubs but I instead got a SOFT polyester brand on sale and they feel sooooo good. They have a pocket right where I need it. I bought 3 pants and a top.I need to revise my review due to buying 3 pair of pants. I asked for small. I was given 2 Smals and 1 petite. I unfortunately could not leave my pt to exchange the wrong size. I work 8 am to 10 pm. Until we get another care giver I can not get back there. Next time I will check each one before I leave.
Hi Michelle - I apologize for your negative experience and would love to hear more about what happened so that we can improve our processes. Being a healthcare provider myself, I can assure you that we have a lot of respect for all health care providers and strive to provide outstanding service to them. Please feel free to email me at [email protected] so that we can discuss this further and try to make things right. Thank you! (Nikki - owner)
1612457777
1
The staff is so rude & not trained to handle everyone. Stuck up manager who thinks she's better than you, you better know what you need right away or you're a bother to them. You're dealing with front line people, maybe show a little more respect & stop acting like you're selling gold there...
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