Dear Sir, Our polite staff is instructed to explain to everyone that there are no exchanges or returns on anything in our store. There are signs prominently displayed in store with policy explaining this. At this time you have the option of deciding to purchase the items without your child being present or you can return with your child and try on the items in our convenient dressing rooms and then make your purchase. Some of our customers do not like this policy. This policy is in place to protect our customers from purchasing items that have been previously used and returned.. When we sell something we are confident that it is a brand new high quality item.
1499898400
1
Never go to this place! They are so rude and arrogant. They says lies. Never buy anything.
We are so sorry for the inconvenience. Our Business insurance does not allow customers beyond a certain point in our store because we manufacture in the back area with heavy machinery, and unfortunately, that is where the restrooms are located. Our knowledgeable staff are instructed to reinforce this policy for the safety of our customers, especially the children. There are numerous signs around the store stating that there are "No Public Restrooms" available to inform our customers to plan accordingly. Again, we are very sorry that you were offended, but the safety of our customers is our top priority.
1564674856
1
Very bad help rude people that work there and there customer service is horrible and you ask to use the bathroom and they tell you know I find it hard to believe that my 3 year old daughter cant use the restroom that they say they dont have very unacceptable sorry.
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