They will pro-rate your rent until the cleaning inspection. They will put the wrong address on your security deposit and mail it out at the last possible second . ( this happens to a lot of people) It takes at least two emails and relentless Calling to get a word back from them. They dont tell you that you have to cancel your auto payment. They DOUBLE charged me rent AFTER I moved out. Pete the owner did give me half my security deposit just so Id have some money until everything got worked out ,which was nice . But then they wrote the wrong check to me . These people do not deserve to be in charge of anything . They all hate their jobs. none of them are happy, ever.... very hard people to work with. Stay away!!!!
I have lived in their Creekside complex for almost two years. They have been very good. As long as you are responsible and respectful of the community, it's a great place to live. The rents are high, but it's Bozeman! They are relatively reasonable -- right in the ballpark with everyone else. At Creekside, though, residents get Internet with the rental plus access to a pretty awesome set of gyms. That isn't the case everywhere, and here it is included with the rent. I've seen some poor reviews on here, but I've had a really good experience with Rental Professionals.
I didnt even get to rent from them! I called them Friday asking about 2 of their places for rent but it turns out that they just at that very second rented it to someone else. And while Im on the phone with the lady, they magically had a place open up, asked for the application, got that within 5 minutes, finished mine and my husband finished afterwards. Waited for a call on Monday, no call. Called them myself, and they said they got it just waiting for them to look over it. And we should get a call back Tuesday. Waited Tuesday. No call. Husband called Wednesday because we currently live in a hotel with our 1 year old son. And when he talked to the lady the place that became available on Friday that we were the first ones to it on Wednesday was already rented out to someone else. Im done. And also looking at all of the de reviews that I too would give them a 1 star if possible is why I am deciding Id rather live in a hotel then get scammed by them. SMH I cant believe a company place like this can be so Unprofessional. I Ive noticed the 5stars is most likely their workers or workers friends/spouses. Dont fall for it, and dont rent from them.
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