Mik, sorry to hear that you were unhappy with your trade-in value. Those market values do fluctuate over time and seasonally, so maybe we can help at a later date.
1617207845
1
shady dealing. lots of lies about the value of your car and what it is worth., deal with them realizing they will rip you off.
Thomas - Unfortunately, we don't have any record of your visit to our business? We take great pride in providing our customers with exceptional & courteous service. If we did something that was not to your satisfaction, we would be glad to talk to you about it. We strive to make everyone's experience a positive one. Feel free to contact us directly if you have a legitimate concern.
Michael, thank you very much for your kind review. We sincerely appreciate your business and I personally enjoyed working with you! We hope you're enjoying your handsome BMW 328xi coupe and hope you'll visit us again for the next one! Swing by anytime when you're in town and we'll take another picture! ;-) hee hee
1546015034
5
I had a pleasant experience with Kristen and Sutherland in general. There was no pressure nor games, very accommodating and responsive. It felt like a normal interaction with a car enthusiast rather than a guarded exercise in bargaining. I live four hours away and would still go back to shop again. Side note: I didn't see our photo with my 3-series...I'm very much ok with that.
Brett, thank you so much for your business and for this great review. Long distance purchases can be stressful, so thank you again for putting your trust in Sutherland and letting us deliver on our promises. We appreciate it.
1617142371
5
Dealing with this company was a fantastic experience. I purchased a car over the internet and had it shipped across country with zero problems. The car was perfect! Thank you Sutherland Auto Sales.
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.