Honestly I can't complain about the price of the fireworks themselves. Competitive and if you look at there sales it's a pretty good deal. But the shipping was absolutely abysmal. First time trying this company. I would recommend wfboom or americanwholesalefireworks instead. I have never had any issues with them.
Hey Mary! We appreciate you updating your review under a different Google account to provide updated information to all of our customers. We're working around the clock to get this issue worked out with them on your behalf! Thank you for being such an awesome customer.
1652815891
1
We spent close to $3000 at Red Apple. The experience from the very beginning was horrible! 1st shipping to a terminal. The trucking company would not release my order to me because Red Apple owed them a large amounth. We called everyday, then when they finally did release my order to me, the guy at the terminal said it wasn't just a bill.... it was $70,000!! And the terminal had over 80 customers not getting their orders until Red Apple paid up 2nd... Yay, we finally got our merchandise. It was wrapped in clear then black plastic and on a pallet. We had an order of 18 items. It all looked fine. HERE IS WHERE I MADE MY MISTAKE. I signed the paper & took the pallet as is, with out checking it. 90 mins later in pouring rain i finally get home and break open the wrapping and bring my goods in.. 4 boxes totalling $507 are missing. But here is the kicker... on my email it clearly states 14 items shipped and that my order was 18 items. That is exactly what we got. I called again, spoke to Stephanie. She immediately responded with did you check your merchandise before leaving the terminal... No, but the email from red Apple says 14 items shipped.. she has no idea how to respond and says she will do her best to get answers. She calls back 3 hours later saying that 1 item did not get shipped bc it was out of stock. And the reason it says 14 items was bc we ordered duplicates of a few items. And it only shows each individual item not the quantity. Well NO, that isnt it either. We ordered duplicates 2 /3 of 3 different items therefore, if that was the reason it should say 15 items. Red Apple did nothing to even attempt to help me, even after spending close to $3000 with them. I will not be going back & my suggestion is that you check your order before leaving the terminal-even if its wrapped securely. Apparently this is common from Red Apple. Extremely disappointed. -Mary Brown
Hey Omar! Thank you so much for coming to visit us in Pahrump and for this awesome 5 star review. We work hard to make the shopping process as easy as possible for our customers, so we're glad to hear you appreciated this! We hope you enjoy the product you purchased and can't wait to see you again soon.
1654628168
5
Loved the fact you could see on a TV exactly what the fireworks does, or can scan and see on your phone. So you know what your buying and of its worth the money. New favorite spot
Hey Rob! We appreciate your honest review. Check out our current sale prices - they're pretty awesome! We try to keep costs as low as possible for our customers, but inflation is a killer. We hope to see you again soon!
1652218072
3
used to be great place to buy from. past few years prices have gone up over 100% older rates
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.