While the individual agent was communicative and helfpul (thank you Leah) the company's policies when one of the real estate agents ended up being a bad actor in the transcation did not help the sitaution. They cared more about the business entities involved who bring them business than over consumer protections for individuals/familes. Be careful when considering their services and beware bad real estate agents and the companies that shield them.
Couldn't schedule more than 2 days ahead of time, even though we were fully ready and had all disclosures a week and a half before. The guy that helped us was casual, which I like normally, but he didn't even know the docs well enough to answer a few questions we had. Then they thought they gave us the originals that needed to be recorded at the courthouse... Then they thought we had someone else's docs... All the whole we were driving and couldn't pull over to check before arriving to work again. They asked us to meet them somewhere in the middle instead of coming to us when it wasn't our mistake. Thankfully the mix up was solved, 20 mins later, and we had the correct documents. It should have been verified before we left the building, or at least before we were called and given wrong information. Much preferred all our experiences at Whatcom Land Title in the past.
Kind and knowledgeable staff that will make things happen for you. If you need a title search done, need title insurance, or need a team of excellent escrow officers to close a real estate transaction, Chicago Title is the place to go!
Very disappointed in the service from Chicago Title. They didn't get the mortgage information right, even though it was supplied in writing to them, and although the purchase contract was very specific about what needed to be paid out of escrow and to whom, they missed half of it. We had to have papers corrected, and we had to do all the math for them before signing, and put up with a lot of attitude. Very unprofessional. Worst escrow experience ever. We dealt with Marlin DuBois and her assistant Mia.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.