My son ordered dinner from Krispy Krunchy chicken tonight and I am so disappointed to know that my son and I both found hair in our boxes of chicken. His box was so greasy at the bottom that it had created a hole in the bottom of the box. My box had a big piece of hair at the bottom of the box, which I didn't notice until I finished eating the chicken because it was hidden under the third piece that I saved until last. Not only that, but the biscuit that came in my box was broken, like it had been sitting all day. This review is not meant to be mean, but to draw attention to detail and to train the Krispy Krunchy employees to pay more attention and be more careful when handling people's food and the food boxes that they are preparing for their customers. Hopefully this review will help customers receive better service/ food quality in the future. Thank You
I've lived here over two years without trying this place! Everything I got was amazing. The chicken was juicy. The Cajun tenders had an incredible crust. The fries (potato wedges) had the perfect crispy outside and tender, meaty inside kind of ratio. The gravy I got was exactly what I hoped it would be, which to be honest, is a KFC kind of gravy. Hell the buffalo sauce was even what I hoped it would be, being basically a Frank's Red Hot. I placed an order online, and walked in, and to my surprise, it wasn't all bagged up getting sweaty, but there was a box there representing my order. They assembled my order when I got there which took seconds. Overall beyond satisfied and will be coming back plenty of times!!! As for the lady about the hair: it's a freaking single hair. Like.... a hair. She said a piece of hair like someone got a piece of their scalp removed. Really unfair assessment to be honest. I would have eaten that hair if it was mingling with this incredible chicken because it's just so good. Lady, if a single short strand of hair grosses you out, you probably shouldn't ever touch anything in public or breathe air in a populated area ever again. It just happens, who freaking cares?
Important to know that Krispy Krunchy Chicken is located within a seafood market. The prices are substantially higher than the other SF. Locations. The Chicken items i ordered were identical to the other locations but the prices were different.. The items i ordered were Chicken wings and a Chicken sandwich. Thir Irving location had no Boneless Nuggets only Chicken Wings. The flavor of the Chicken was spicy but this location uses a cooking oil that smelled of Chinese Food/Chow Mein. The Chicken was very greasy unlike the other SF locations that served Chicken that was tasty and perfectly moist. The customer service at Irving St. was friendly and courteous. I may give this location another try but i may need time in between visits.
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