Jose, Thank you for taking the time to speak with me today. We look forward to resolving your concern and continuing our relationship. We will always do our best to maintain your vehicle and ensure it remains safe and reliable for you. Customer Care McCurley Chevrolet & Cadillac 509-547-5555
1661202893
1
They didn't rotate my tires or balance them But I was still charged for that service that it wasn't done
Thank you for talking with us about your situation today and we apologize for your inconvenience. The part for your needed repair will be arriving by the end of the week so we can make the repair under factory warranty. Please dont hesitate to reach out should you have any questions and we will keep you updated every step of the way. Sincerely, McCurley Integrity Chevrolet & Cadillac Customer Care 509-547-5555
1653764631
1
Dont buy lemon Straight from the lemon tree!!!! Check engine light from day one, been in the shop for weeks finally got it back and now more problems. Thankfully its under warranty but still shouldnt have a problem with 12,000 miles on it. Its been in their service center longer than Ive owned it.
Kimberly, thank you for your positive review of our dealership. This kind of feedback motivates the entire team to continue exceeding quality standards. We look forward to working with you again in the future! Have a nice day! Customer Care 509-492-3946 McCurley Integrity Chevrolet Cadillac
1655996741
5
Sony was the best! He came in on his day off to show me a vehicle I was interested in. He knew if we waited until my day off, it may get sold in the mean time. I'm so glad he did! This vehicle had every option I was looking for, and upon further investigation, there wasn't another one like it within 2000 miles. We will definitely be calling him up when we are looking for another vehicle in the future.
Mirta, es genial saber que tuviste una experiencia positiva en nuestro concesionario. Nuestro equipo estará encantado de escuchar que su arduo trabajo ha valido la pena! Si hay algo que podamos hacer para servirle más, por favor haznos saber. Customer Care 509-492-3946 McCurley Integrity Chevrolet Cadillac
1657637353
5
Me trataron muy bien Sony y Jairo me ayudaron a encontrar la camioneta que queríamos totalmente recomendados son muy honestos y el proceso muy sencillo
David, we appreciate you taking the time to speak with us regarding your service visit. We are taking all the necessary steps in ensuring that customer service is our number one priority. Please feel free to reach out to us at any time with any questions that may arise in the future. Thanks! Customer Care 509-492-3946 McCurley Chevrolet Cadillac
1663864944
3
was dissappointed that you deal with one rep. one checks you in another calls you with any problems someone else checks you out i wanted the issue my pu had with hvac problems but was not able to do that as i feel like i was rushed to get me out the door also i was not called when my pu was done i just happened to go out for a walk and seen it parked in the finished line it was like: get in, do work, take your money and get out no really that friendly
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