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Basilresaletransit
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Basilresaletransit reviews
Information about Basilresaletransit
4,40
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXcjVxUDlRRRAB!2m1!1s0x0:0x18019dce675db194!3m1!1s2@1:CIHM0ogKEICAgIDWr5qP9QE%7CCgwI9pm9kgYQ6MOOvwM%7C?hl=en-US
Wales
google
https://www.google.com/maps/place/?q=place_id:ChIJ91hrcAN104kRlLFdZ86dARg
We're disappointed to hear of the negative experience you had at our location. We have escalated this to management and take your feedback very seriously.
1649681354
1
I was disappointed with Basil. I had scheduled an appointment to see a used car on the lot. I understand that it's only business, but the dealership had contacted me stating they sold the car I was interested before my scheduled appointment to come check it out. Then they had the nerve to ask if I would be interested in anything else. They don't care about helping you. You're only dollar signs to them. It's things like this that give car dealerships a bad rep. I will be taking my business elsewhere.
1645119854
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXdUxfQjFRRRAB!2m1!1s0x0:0x18019dce675db194!3m1!1s2@1:CIHM0ogKEICAgICWuL_B1QE%7CCgsI7pK6kAYQkLTAMw%7C?hl=en-US
ashley e
google
https://www.google.com/maps/place/?q=place_id:ChIJ91hrcAN104kRlLFdZ86dARg
We are very sorry to hear that you have run into difficulties with this situation. At your earliest convenience, please give us a call at 716-210-3604 so we can resolve this situation for you.
1645131512
1
2 months ago I bought a car from a different dealership (getting away from this one on purpose) and I contacted Mary about my warranty, which had a $200 deductible after being reassured several times during sale that it was the same as my sisters which has no deductible, because I should be receiving a refund since I didnt reach the limit on it. She failed to get back to me for several weeks then after emailing and calling again she informed me that it takes 4 weeks or so. Here I am 2 months later and nothing. I emailed her almost a week ago and can not be bothered to even give a response. Even after no longer having me as a customer they still manage to highly disappoint me at this location. I would not recommend this dealership to anyone especially when there are so many other around with nice, honest, educated people who care to reach out to their customers with respect or just in general at all
1639505099
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtZ01hU213RRAB!2m1!1s0x0:0x18019dce675db194!3m1!1s2@1:CIHM0ogKEICAgICmgMaSmwE%7CCgwIy7njjQYQ4J6uyAE%7C?hl=en-US
Ronald McKenica
google
https://www.google.com/maps/place/?q=place_id:ChIJ91hrcAN104kRlLFdZ86dARg
Thank you for the five star review!
1639579943
5
Friendly Service.
1652293143
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQycXZpTl93RRAB!2m1!1s0x0:0x18019dce675db194!3m1!1s2@1:CIHM0ogKEICAgID2qviN_wE%7CCgwIl_zvkwYQ6KznnAE%7C?hl=en-US
Santiago Montoya
google
https://www.google.com/maps/place/?q=place_id:ChIJ91hrcAN104kRlLFdZ86dARg
Thank you for taking the time to leave us such a positive review!
1652357541
5
Quick and very efficient service
1635177578
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHOHF1dmZ3EAE!2m1!1s0x0:0x18019dce675db194!3m1!1s2@1:CIHM0ogKEICAgICG8quvfw%7CCgwI6qjbiwYQ2MOuhQI%7C?hl=en-US
Ashley Smith
google
https://www.google.com/maps/place/?q=place_id:ChIJ91hrcAN104kRlLFdZ86dARg
We are very sorry to hear of your concerns with your vehicle and we would like to rectify the situation. We can not pull any records of your purchase at this location. Please give us a call at 716-632-2440 or basilcares.com.
1635184644
1
Basil does NOT stand by their values portrayed. They sold me a car a 20 Malibu and immediately after I took delivery of the vehicle 2 weeks later when I finally took it on the highway (cuz I work from home) I noticed a severe wobble at highway speeds. With further investigation at a shop my husband works at as a technician he found behind the brand new wheel covered installed on the vehicle 2 rims were severely scrapped and bent up and no longer true round after seeing on the balancing machine. Immediately contacted my sales associate who said they would call me back waited 3 months with no reply. Called back again today and said they cant do anything for me as in its been too long and said somebody else could have damaged the wheels. Funny how the wheel covers have NO damage at all. So all in all if youre looking on buying a used car go to any dealer EXCEPT BASIL.
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