I am absolutely disgusted with the treatment we received. Firstly we was not giving what we were promised. We asked NOT to be seperated in the hotel and were assured that this will not happen. But they did not deliver what they promised. It was their job to arrange everything before we got there. The hotels were filthy. The bedsheets were dirty & smelly. Secondly we were shoved like sardines into tents at Mina & Arafat just because they wanted to save a few quid. Also one of the partners named Mohammed Hanif treated us like dirt. I would NOT reccomend these theives. Peson ke pujaari Save yourselves people.
Fantastic experience with Labiak Especially mr Mubashir very helpful and polite he sort out everything for us I highly recommend you Labiak if u are planning for Ummarh
Salaam. I felt obliged to leave a review as previous online reviews don't reflect the incredible Hajj experience my wife and I had. I chose Labbaik because it was recommended to me by a family friend who had also advised many others to use Labbaiks services, all of whom came back absolutely delighted by the quality of the service they received. Having completed Hajj with Labbaik, I can now understand why there was a resounding positive sentiment amongst their clients. This was echoed by seasoned travellers I had met who had previously travelled with Haji Hanif and said that the level of quality was maintained and consistently at the top in their industry. Logistical constraints during the hajj period are inevitable, but from my experience (by the grace of Allah) everything went very smoothly. I look forward to performing hajj and umrah again, and I hope I am blessed with the opportunity to travel with Labbaik Hajj and Umrah again insha'Allah
Where to start from, honestly one of the worst groups out there to travel with. Me and my wife booked our hajj in 2017 with one of the agents who did not tell us he was associated with labaaik. Rather was informed it will be a group of 50 which would be easily managed, but in reality there were over 300 of us! 1) the organisation of the trip was horrendous to say this company has being doing hajj packages for over 20 years it seemed like it was their 1st time taking a group. 2) on arrival in Jeddah we were not informed on what to do or expect, and were left to our own devices. 2) the hotels were not great but it was something that was expected but when we arrived in Makkah the group leaders had no concept of logistics and on how to give hotel room keys to 300 ppl so after a journey of around 19hrs we were made to wait even longer! 3) in mina whilst around 250 men women were crammed into one tent with no ac working and lack of fans, the group leaders and their cronies had nicked a vip tent and were no where to be seen until the saudi agents caught them and kicked them out which led to them moving into the bigger tents and making people who have already settled in move places! 4) we were informed our qurbanis were to be done in between 12pm and 3pm but no information was passed to us and around half 4 me and others In the group tried to get in touch but the agent kept cutting our calls and it was only until 6.30 when we were eventually informed. 5) after the day of qurbani we were told to make our own way back to mina, but in our group we had eldery men and women, and the poor folk became really upset and distraught as they did not know on how to make there way back to mina, so eventually the agents agreed to hire a couple of buses which was was unregulated and unregistered with the Saudis and can you imagine over 200 people being crammed into them! On top of that they made everyone on the bus pay 50 riyals each! Unbelievable. They only decent thing was the food that was provided. In all honesty stay far away from this group there init for the money and nothing else!!
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