Thank you for providing your feedback and giving us the opportunity to look into your concerns, Michael A.. We set a high standard for ourselves and we'll send your feedback to our management team for review. Please get in touch with us via email at [email protected] or call our Homeowner Solution Center at (770) 451-8171 so that we can help connect you with the resources that are right for you!
We appreciate your feedback, Richard. If you would like to discuss your experience further, don't hesitate to reach out to us via email at [email protected] or connect with our Homeowner Solution Center team by calling our main office line at (770) 451-8171 or online through the Vantaca homeowner portal.
1658498223
1
The person who answered the hone was very rude, and they hung up on me. I also used their portal but they never responded.
Thank you, Ethel. Your feedback is highly appreciated. Thank you for the review!
1647700443
5
Heritage Property Management manages the townhouse condos in my subdivision and have been doing so for about 10 years. We just use them to collect HOA monthly fees and for residents to submit work orders. I have found them quite responsive to the work orders and in the approximate 10 years, they have never made an error in collecting fees. You are always able to speak with a person and are actually assigned someone for your site.
Thank you so much for your kind words, Westhampton. We really appreciate you taking the time to share your experience with us!
1658761862
5
I have been working with Rebecca since I took over the clubhouse responsibilities about three and a half years ago. I am the HOA Board President now and deal with Rebecca nearly every day it seems. Rebecca has always been very responsive to my needs and goes the extra mile to make sure I am getting what I need to do my job. She is always professional and a pleasure to work with. Rebecca understands and respects information confidentiality and there has never been an instance of impropriety. She takes the time to, not only answer my questions, but teaches me where and how to find information for myself making me a bit more independent and less reliant on her time. In all of my dealings I have found Rebecca to be reliable, professional, and willing to help regardless of the issue or situation at hand. I would recommend Rebecca for any position where these characteristics are essential. I can't say enough good things about the work she does and the manner in which she does it. Steve Ryan WH HOA
Hi, Antwon. We have very high expectations for ourselves at Heritage Property Management Services and would love the opportunity to talk more about your concerns. Please get in touch with us via email at [email protected] so that we can continue the conversation!
1651001884
3
Gave a 3 because I really didn't get to deal with them. I'm pretty sure they are great tho
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