I would seriously think twice before hiring this pool company. Work is shoddy. Pebble tech is discolored after only 2 months. The acid wash was completed incorrectly. The job was supposed to take 2 months, 9 months later the job is still not complete. We have paid over the contract amount but are told we still owe additional money. Pavers are uneven and sinking. Fire pits are unfinished. Four fire features are not operational. Third of the waterfall does not work. He installed a pump for the grotto that did not work, then he charged us for providing a pump that did work, even though the contract states that all grotto material and labor is included. Damage was done to a vehicle sitting in our backyard. Clean out pipe was damaged by one of his contractors and we were never told, flooded our entire bathroom. Our heater on our pool still does not work. You might get a better price using Fiesta, but you will see the lack of quality and professionalism.
BEWARE of Fiesta pools this company is not what you think Gilbert will tell you all you want to hear in the beginning until you sign then watch out He doesn't have a crew like his video shows its just him, He never shows up and when he does its for 5 minutes then he leaves he contacts people he knows to come work when Gilbert wants, We sat with a huge hole for a full month because he held us hostage refusing to do work until we paid extra, he did not build it like the plans you need to watch everything make sure its what you wanted he will just let the subs do what ever they want they had to tear out and redo many times , our new Hot tub/spa project he promised in 4 months took 6 months He fought with us, yelled at us, told mistruths very unorganized didn't have a folder on our job, He didn't get a building permit, So He left us no other choice but to contact the Nevada contractors Board and he was forced to finish the job it took another month and a half after the board came and reviewed the situation Thanks to Greg from the board and the BBB
When a person moves from Chicago to Las Vegas, one of the most sought after hallmarks of the new home is a pool. My mother's dream home existed minus the pool, but Fiesta made her total package dream home a reality. Gilbert, Harvey, Alexis and all of the construction crews made every single step of the pool building process stress free. Gilbert is punctilious in making sure your wants are addressed and met. The quality of materials, superior and the options, from colors to textures, substantial. Gilbert and Harvey kept us informed of every step. We were never left wondering what was happening next. One of the most key benefits of doing business with Fiesta is that they will always be around. If a crew is scheduled to work, it won't be long before Gilbert or Harvey are there too, ensuring everything is running smoothly. We HIGHLY recommend you give Fiesta Pools & Spas prime consideration of any pool/spa needs.
having a pool put in is a very expensive venture and the person doing it has to have the know how and insight to please. we decided on fiesta pools and at first big expense we knew we had to have some one that would make our investment worthwhile well fiesta did it we are not only pleased but so are my neighbors he knows how to make your pool a reality and thank you gilbert for having the best pool company in las vegas thanks again tom and gail manzo
Gilbert is a liar doesnt do quality work took him along time to finish my pool and was a hassle trying to make get him to finish BEWARE OF THIS COMPANY !
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