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Metrowestautosales
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Metrowestautosales reviews
Information about Metrowestautosales
4,27
100 reviews
The opinions come from external websites
Last update: 11.10.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDNnZyeDFnRRAB!2m1!1s0x0:0x626de9ed8e7a0849!3m1!1s2@1:CIHM0ogKEICAgICC6vrx1gE%7CCgwIkIj3-QUQ0IT9lAM%7C?hl=en-US
John Bailey
google
https://www.google.com/maps/place/?q=place_id:ChIJZ0ZiXVAP5IkRSQh6ju3pbWI
Hello John, thank you for your feedback. Customer service is of utmost importance to us and we appreciate any feedback as to how we can better our communication!
1603301252
1
I called to inquire about a truck that I had already sent two email inquiries about with no response. I talked to a guy who I could not understand. When I asked him to repete him self, he got very rude. I would not buy from them if they were the last used car dealer .
1597870685
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNDcXItNlpnEAE!2m1!1s0x0:0x626de9ed8e7a0849!3m1!1s2@1:CIHM0ogKEICAgICCqr-6Zg%7CCgwI3aT2-QUQwOH5rAM%7C?hl=en-US
J B
google
https://www.google.com/maps/place/?q=place_id:ChIJZ0ZiXVAP5IkRSQh6ju3pbWI
1
I called to inquire about a viehicle that I had alteady sent two emil requires about with no redponse. I got some guy on the phone I could not understand. When I asked him to repete him self he got very rude. I would not deal with them if they were the last used car dealer on the planet !
1569716403
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwZ1ltMmdBRRAB!2m1!1s0x0:0x626de9ed8e7a0849!3m1!1s2@1:CIHM0ogKEICAgIC0gYm2gAE%7CCgsIs_G_7AUQ-PO9Eg%7C?hl=en-US
Tatiana Beletsky
google
https://www.google.com/maps/place/?q=place_id:ChIJZ0ZiXVAP5IkRSQh6ju3pbWI
Thank you, Mark! It is always pleasure talking to you about electric vehicles when you stop by.
1587864460
5
Hello All! I can not say enough good things about Eugene and the whole Metrowest team. Since 2017, when I bought my Acura MDX and could not have been happier with the car. The service was outstanding, recommend to everyone and would definitely buy another car from them.
1662694338
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlX01iZFpnEAE!2m1!1s0x0:0x626de9ed8e7a0849!3m1!1s2@1:CIHM0ogKEICAgICe_MbdZg%7CCgwIwufqmAYQ-Luk4AI%7C?hl=en-US
evelyn santiago
google
https://www.google.com/maps/place/?q=place_id:ChIJZ0ZiXVAP5IkRSQh6ju3pbWI
Hello Evelyn, thank you for your kind review! It was a pleasure meeting and working with you. Customer satisfaction is very important to us and we are glad you had a great experience. We look forward to working with you again in the future!
1663786805
5
wow what a great place i had a great experience today was treated very well got a great price and great Customer service even the owner came to greet me with his daughter today I was blown back I will definitely tell my friends and family to try this place
1645204099
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXNU96bWt3RRAB!2m1!1s0x0:0x626de9ed8e7a0849!3m1!1s2@1:CIHM0ogKEICAgICW5OzmkwE%7CCgsIg6W_kAYQuJPlQA%7C?hl=en-US
Sarah Canning
google
https://www.google.com/maps/place/?q=place_id:ChIJZ0ZiXVAP5IkRSQh6ju3pbWI
Hello Sarah, we are so sorry to hear about your experience. Customer service and satisfaction is very important to us and we are sorry that it did not come off that way. We did try to call you back a few times to notify you that the vehicle was no longer available but there was no answer and the voicemail box was full so we were not able to leave a message. We encourage customers to make appointments ahead of time so that we can manage a flow of customers and have a limited amount of people here at once for our customer and employee safety. Our offices are indoors and customers usually come inside to ask for help or ask any questions to our employees. We have a no pressure approach to our customers, so we let customers browse at the vehicles and come in and ask us any questions they may have.
1645637548
1
I live 2.5 hours away. I called about a specific car and they told me it was there. The day I decided to go, I called and left a message as well as reached out to them on the site. No returned call or email. I drove there and no one came out to see me. I finally walked in the office and they acted like they were bothered by me. I asked about the car and they said "sorry, the car is not here today, it will be back tomorrow ". I explained that I just drove all the way there and they replied "sorry" and went back to whatever they were doing. Like they could care less. There are plenty of used car places out there, what separates them is customer service. They get an F from me. Stay Away!!
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