Midwestcarpetleaningplus reviews

1663250364

Amanda

google

5

This review is overdue and well-earned. About 8 weeks ago, I contacted Midwest Restoration Plus for a quote to have the carpets and air ducts cleaned in my new home. The gentleman I spoke to over the phone was just so nice, and gave me a very clear quote with full explanation of the costs associated with the service. He was able to save me some money since I was having two services done on the same day, which meant only one trip to my house. I had already called around for estimates/quotes for the same services based on the information I had provided him with, and his price was the best. Plus, he was able to get both jobs done for me rather than me having to hire two separate businesses. I scheduled an appointment, and practically the moment I was given the keys to my new home, I met two fellas there to start getting the house perfectly clean for my family. Their names escape me, but both of the gentleman who came to my new home were pleasant and communicated with me very well. Their equipment is somewhat large, and they accidentally bumped the exterior of a painted duct in my basement during cleaning, causing two small areas where the paint came off. They let me know immediately that this happened even though it truly was a minor thing, and very easy to fix. They offered to touch it up, but I declined as I didnt see it necessary to take up their time with it. Because they told me about it, I wasnt at all bothered by it. In fact, I have yet to get around to touching up the paint myself, but its coming up on the very long, just bought a house to-do list haha. When they finished both jobs, they showed me before and after photos of my ductwork, and I was very glad to see it being left nice and shiny inside. The carpets were not left wet like other businesses Ive used in the past, they were only damp and dried very quickly. I believe they said they extract water differently/more thoroughly than other places do so they dont leave you with wet floors that could encourage mold growth or damage your furniture. The final cost was exactly as quoted by phone, and nothing additional was suggested during my appointment. This was actually part of my initial conversation when I called for a quote. The gentleman who gave me the quote said that other businesses offering the same and other services will give you a quote before your appointment and not mention any other potential costs associated with the work youre needing done. Then, they will show up with you thinking youve planned and budgeted correctly for the job, but then they tell you that there are items you should add before they leave so that the job isnt left partially done, basically. He was absolutely right, and this has now happened to me, but it was not on the day that my carpets and ducts were cleaned. My total was exactly what I expected it to be, I was not asked for gratuity, and on the way out, they gave me some tips on how to clean my 16 year old hardwood floors until I am able to have them refinished. Definitely give these guys a call!

1645298772

Scott Gard

google

5

Chris and Erroyl came to my house to clean the ducts and clean my carpet. These two guys did an excellent job and were willing to go up and beyond what they were hired to do. I highly recommend these guys and will definitely have them back to do any future carpet cleaning.

1644347788

Ashley Davis

google

5

We had our air ducts cleaned out by Chris and Destyn. They were very friendly and professional. They told us about the steps of the clean out process and showed before/after photos. We are very happy with the service they provided and highly recommend this company!

1643313498

Stephanie Behnken

google

5

Erroyl an Destyn were extremely professional and nice. They did a quality job of cleaning the air ducts Im my home. I would highly recommend their services.

1648564743

Julia Simpson

google

5

Chris and Erroyl cleaned our ducts and did an amazing job. They were super informative and efficient. Also showed us pictures of before and after. Highly recommend!!