Their pricing for the project I needed done was very good, and the finished result is excellent (including sending it off for powder coating, which they took care of). However, communication was virtually nonexistent. It took a very long time to get finished (which didn't matter to me, but might for someone else) and I had to babysit the process to find out anything about where it was at, when it would be done, etc. Then, when it was supposed to be done (per the dates they had told me) I wouldn't hear anything for a while, and would finally contact them several days later only to find out the schedule had been extended/delayed. So, great workmanship, great pricing, but a little frustrating dealing with the customer service side of things.
Nice guys, but material prices are way out of line with their competitors. Bought some sheet steel, price seemed high so I checked another similar business in town. Materials I paid $102 for were quoted at $73 elsewhere.
I only used them once. Needed a piece of stainless steel strap about 6 foot by 2 inches by 1/16. They didn't have it, but cut me a piece of thick sheet metal that worked great. I think it was only about $18. That is better than you can buy it at a hardware store, if they even carried it at a hardware store. The guy I delt with was super nice too. I told him what I needed over the phone and it was waiting for me when I got there. It would be nice to see their normal hours in the details. When I called, they said 8-5 M-F, but I guess that could change.
These guys are phenomenal! Chris and Randy are friendly and personable, carefully listed to what their customers want to have repaired or need to accomplish, and provide useful recommendations without being overbearing. They run a great shop and have a skilled crew that can repair just about everything associated with metal, be it a desk leg broken by movers, "yard art" damaged by high winds, or a horse trailer banged up by a rambunctious equine. We highly recommend their services!
The work was of good quality, but directions were NOT followed for the project which could have made scrap metal of the whole thing. Not happy over all.
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