We are sorry to see that we didn't meet your expectations. We take great pride in customer satisfaction and it's rare that we receive negative feedback. We appreciate you bringing your concerns to our attention and are sorry that you felt that we did not treat you the way that you deserved. We are sure that there was a miscommunication and again are sorry that this left you feeling this way. If you have any other questions or concerns please feel free to contact us directly. Thank you.
1598364447
1
I called today asking for some information on getting some patches made. I needed 10 to 20 but was told their minimum is 50. Ok cool. The woman who spoke with me used a rude tone while trying to explain things to me. I definitely felt like this woman's customer service needs some practice. If you're trying to provide a service that someone is paying for and the customer is asking you questions never speak to them as if they're a child. I definitely wouldn't recommend calling this place, skip past it and check the next one on your Google search.
Thank you so much for your 5-star review, Johnny! We are so glad to see that you've had an awesome experience with us and look forward to helping you in the future.
1591201324
5
Have used them for years and have never been disappointed! Friendly, efficient, and always quality work.
Thank you so much for your 5-star review, Lee! We are so glad to see that you've had an awesome experience with us and look forward to helping you in the future.
1623078302
5
Best embroidery business in Amarillo... Thank you for always being so helpful.
Scott, we are sorry to see your 1-star review. We take feedback very seriously and would love to discuss with you further how we could have made your experience with us better. Please give us a call to talk about your questions or concerns. Thank you.
1590682871
1
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