Totally unacceptable. Terrible communication, terrible processing times and a disaster for my online store. I have had multiple items take 5 days plus just to be processed before shipment and the company claims 48 hours tops, when trying to reach out you get no reply for days, the phone number does not work also.... just a terrible drop ship supplier that must be avoided unless you want to destroy your reputation. I gave one star as there is no option for zero.
They offer a great range, if they updated their checkout page so it doesn't take 30 minutes to process orders we could actually fulfil hundreds more orders through their site. I feel like their site is back on 2003, it would be great to see this updated so we could expand their range further.
No doubt they have large number products for drop ship business. If someone already this business or start online dropship business its a good company which help you out. You put their product on your online store or ebay or Amazon store you just sell products they will ship for your. Sound good
Heaven for drop-shippers and who is pitching into drop-shipping. Best drop -shipping company with a varity of more than 5000 unique items to sell. Drop-shipper's profit margin is very high comparing to others.
I had an order with some delivery issues. I wanted to discuss with them. But unfortunately, I cant reach them by any way for couple days. My customers order was on hold for too long time, seems no one care about it. I left messages, no reply; I called, cant reach, direct voicemail; I left voicemail, no reply. I emailed, no reply; I submitted an enquiry, finally some one replied me asking for the order number, I replied, but they didnt reply again. Also its too late, I had to refund to my customer after waiting for several days of their reply. I really feel hopeless when waiting for their help. Can you leave some contacts that are real and can be contacted? If you cant be contacted, you just trick people. It seems not reliable, just want to make a beautiful website attract people joining , but not caring for the customers services after joining. I dont know they can see this or not, anyway, I dont think they care about it.
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