We're sorry about your experience, William. We pride ourselves on our top notch customer service and we refunded the purchase you were not satisfied with. Also, we spend a massive amount of time making sure our listings are correct and accurate. If something was listed "like new" that was a mistake that slipped through the cracks and we apologize.
1604347234
1
I purchased two "refurbished" computers through Newegg, which I have used Newegg with good results prior. These computers came in bad condition. They were scuffed up, cases had scratches all over, the Keyboard and mouse that were suppose to come with them were missing. It was not "like new" as guaranteed. Then this seller refused to sending shipping labels and pay to have them returned for his deceptive practices. Don't even give this seller the time of day.
Thanks for your business and the great review Don!
1647381334
5
Have purchased two HP Z440 Workstations from them. Could not be happier. Built & shipped quickly. Spotlessly clean, refurbished computers with just a few scratches on the case. Work perfectly out of the box. Best prices on refurbs I've found.
Thank you for the 5 star review, Diet. We try our best to make sure our customers have a great experience. We appreciate your business!
1634840686
5
We buy a lot of merchandise from this company and have always been happy. There is an occasional mess up, but they are friendly and their prices are good. Actually really good. It's easy to forget how expensive this equipment was a couple years ago.
Hi John. Our apologies it has been a while since you sent this review. I believe our office manager got back to you about your problem, but if for some reason it has not been resolved, please contact us. Customer satisfaction is our #1 goal and we will make sure your experience with us is a positive one. Nonetheless, thank you for your feedback and your business.
1634842360
1
One star. Failed to respond to my problem inquiry.
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